Masuma Jabalpurwala
Government Services at Embassy of Canada | Ambassade du Canada- Claim this Profile
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Bio
Experience
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Embassy of Canada | Ambassade du Canada
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Canada
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International Affairs
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700 & Above Employee
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Government Services
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Apr 2022 - Present
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Australian Department of Home Affairs
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Australia
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Government Administration
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500 - 600 Employee
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Visa Officer
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Mar 2017 - Mar 2021
As a Visa Officer, with both, Temporary and Permanent migration areas, achieved team / organization goals, in a fast paced and target driven environment using sound judgment and reasoning, keen attention to detail and a well honed ability to work with minimum supervision and maximized output!!
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Assistant Office Manager
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Oct 2012 - Feb 2017
Supporting the Office Manager in a voluminous and dynamic environment with marginal scope of error. I have also led and mentored a mid sized team of Administrative Assistants ensuring provision of quality service in a competitive environment.
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TCS e-Serve International Ltd.
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India
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Information Technology & Services
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700 & Above Employee
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Manager - Financial Control
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May 2007 - Feb 2012
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Citigroup Global Services Limited. (Cgsl), Subsidiary Of Citi Inc.
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India
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Consumer Services
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1 - 100 Employee
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Assistant Manager - Credit Card Services
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May 2007 - Dec 2008
Responsible for leading, mentoring and monitoring an 18 member team's performance thereby ensuring efficiency in process operations and meeting individual and group targets. I was responsible for planning, tracking and execution of key metrics on performance and compliance adherence. Responsible for leading, mentoring and monitoring an 18 member team's performance thereby ensuring efficiency in process operations and meeting individual and group targets. I was responsible for planning, tracking and execution of key metrics on performance and compliance adherence.
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Dena Bank
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Banking
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700 & Above Employee
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Management Trainee
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Feb 2006 - Jun 2006
A short term project undertaken to analyse the Credit Risk Assessment Model in existence (SIDBI) & recommend products/services for better competitiveness. A short term project undertaken to analyse the Credit Risk Assessment Model in existence (SIDBI) & recommend products/services for better competitiveness.
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ICICI Bank
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India
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Banking
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700 & Above Employee
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Executive
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Nov 2004 - Feb 2005
Credit Profiling and Customer Services Credit Profiling and Customer Services
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Prudential UK
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United Kingdom
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Financial Services
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700 & Above Employee
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Insurance Associate
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Jun 2004 - Oct 2004
Claims resolution and Customer Services Claims resolution and Customer Services
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Education
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IBS Mumbai
Master of Business Administration - MBA, Banking, Corporate, Finance, and Securities Law -
Kishinchand Chellaram College of Arts Commerce and Science
Bachelor of Commerce - BCom, Accounting and Economics