Masud Ul Alam

System Engineer at BDCOM ONLINE LIMITED
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Contact Information
us****@****om
(386) 825-5501
Location
Bangladesh, BD
Languages
  • English Full professional proficiency
  • Bengali Native or bilingual proficiency
  • Hindi Limited working proficiency

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Experience

    • Bangladesh
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Engineer
      • Oct 2015 - Present

      BDCOM introduced for the first and only Vehicle Traking Location System (VTS) in Bangladesh with the following featuresWorld’s Smallest Fleet Management And Tracking Solution At Your FingertipsFleet Management Centralized Control, Dispatch And Notification Impact SensingReal Time Vehicle Tracking, Event Monitoring And Movement AlarmRemote Upgrade Ability And Historical Data ReplyReports, Statistical Analysis And First Line Maintenance NotificationSound And Efficient Technical Support Round The ClockMy responsibility: # Manage and monitor all installation procedure.# Maintaining the operations and service.# Various GPS device R&D.# Parameters setting, software using.# Investigating complaints, conducting tests and solve problems of customers.#Maintaining the operations and service.# Recruiting and maintaining technicians.# Microsoft Office work and etc.

    • Service Engineer
      • Dec 2013 - Mar 2014

      Sheba Trade International is a company importing Chinese pickups such as Dongcheng, Shinrey and motorcycles as well as manufacturing easy bikes in Bangladesh.My duties were:##Maintenance, service, customer dealings.# To do the PDI (pre delivery inspection).#After sales service.# Paper work#Technician handling, etc. Sheba Trade International is a company importing Chinese pickups such as Dongcheng, Shinrey and motorcycles as well as manufacturing easy bikes in Bangladesh.My duties were:##Maintenance, service, customer dealings.# To do the PDI (pre delivery inspection).#After sales service.# Paper work#Technician handling, etc.

    • Transport Officer
      • Feb 2010 - Sep 2013

      Mohammadia Dignostic & Medical Center is a diagnostic center.I worked as a "Transport Officer" there.Duties were:# To ensure that vehicles are properly maintained and serviced .# Monitor expenditure on transport services against budget estimates.# Vehicle monitoring.# Look after the drivers and appoint them to the scheduled work.# Handling the BRTA work.# Microsoft office work, etc. Mohammadia Dignostic & Medical Center is a diagnostic center.I worked as a "Transport Officer" there.Duties were:# To ensure that vehicles are properly maintained and serviced .# Monitor expenditure on transport services against budget estimates.# Vehicle monitoring.# Look after the drivers and appoint them to the scheduled work.# Handling the BRTA work.# Microsoft office work, etc.

    • Trainee Engineer
      • Apr 2009 - Dec 2009

      NAVANA LIMITED, the flagship company of the NAVANA GROUP (previously Islam Group) was established in 1964 by the then Group's founder Mr. Jahurul Islam and had an auspicious step into the business under an exclusive distributorship agreement with TOYOTA of Japan to market Toyota cars in Bangladesh.I have done a Professional training as a Professional Trainee Engineer at Navana Toyota 3S Center.Duties were:#Service, maintenance, office management, customer support, etc. # How to train people on a specific topic.# How to use job card.# Checklist handling# Vehicle servicing #Office work, etc.

Education

  • Dhaka Polytechnic Institute
    Diploma-in-Engineering, Automobile Engineering
    2004 - 2008
  • Mirpur Bangla High School
    Secondary School Certificate
    1994 - 2004

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