Massimiliano Biffi
Territory Manager at Arxis- Claim this Profile
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English Professional working proficiency
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French Elementary proficiency
Topline Score
Bio
Credentials
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Implementing the NIST Risk Management Framework
LinkedInApr, 2022- Oct, 2024 -
Security for the SMB: Implementing the NIST Cybersecurity Framework
LinkedInMar, 2022- Oct, 2024 -
Cybersecurity Foundations
LinkedInJan, 2022- Oct, 2024 -
SAP Certified Application Specialist - SAP BW 7.5 powered by HANA Delta
SAPDec, 2021- Oct, 2024 -
SAP Certified Associate - SAP Activate Project Manager
SAPNov, 2021- Oct, 2024 -
SAP Certified Associate - SAP Activate Project Manager
SAPNov, 2021- Oct, 2024 -
SAP Certified Associate - SAP Activate Project Manager
SAPNov, 2021- Oct, 2024 -
SAP Certified Specialist - SAP Activate for Cloud Solutions Project Manager
SAPNov, 2021- Oct, 2024 -
SAP Certified Application Associate - SAP Analytics Cloud
SAPDec, 2020- Oct, 2024 -
SAP Certified Technology Specialist - SAP S/4HANA Conversion and SAP System Upgrade 2020
SAPDec, 2020- Oct, 2024 -
SAP Certified Integration Associate - SAP Cloud for Customer
SAPNov, 2020- Oct, 2024 -
C_AUDSEC_731 - SAP Certified Technology Associate - SAP Authorization and Auditing for NetWeaver 7.31
SAPSep, 2020- Oct, 2024 -
ITIL® FOUNDATION v.4
AXELOS Global Best PracticeOct, 2019- Oct, 2024 -
Accredited Configuration Engineer (ACE) Exam - PAN-OS 6.0 Version
Palo Alto NetworksMay, 2014- Oct, 2024 -
SAP Certified Application Associate - Administration and Operations with SAP BW 7.3 and SAP BI 4.0
SAP Global certificationDec, 2013- Oct, 2024 -
SAP Certified Technology Associate - System Administration (Oracle DB) with SAP NetWeaver 7.0 EhP2
SAP Global CertificationDec, 2012- Oct, 2024 -
ITIL® version 3 Foundation Examination
ExinApr, 2012- Oct, 2024
Experience
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Arxis
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Canada
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Design Services
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Territory Manager
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Jan 2015 - Present
Working on SAP since 2001, currently I'm responsible for developing business in a specific geographical area (Lombardia, Liguria and Svizzera/Switzerland) reporting directly to Board of DirectorsFocused on developing new technical services, performance improvement and cost/effort optimization.Pre-sales activities: team working with sales team to investigate and find new business opportunities, create and improve company portfolio with technical services.Techical & Delivery services: technical services delivery management, reporting and accountability, quality assurance, processes innovation;HR: HR management, management by results (MBO), technical skill selectionEconomics: Achieved area's economic objectives.In these years I have had several technical experiences for many customers that have allowed me to better understancustomers needs and the interactions and peculiarities of the various markets.Below you have some areas where I have worked with both managerial and technical tasks and expertise.1) Corporation operating in manufacturing and marketer of home appliances;2) Insurance Group;3) Corporation operating is steal market;4) Corporation operating in fashion market;5) Corporation operating in manufacturing specialising in Designer radiators, Air conditioning and solar power;6) Corporation operating in Engineering Services and building management;7) Corporation operating in writing instruments market;8) Corporation operating in Multimedia market;9) multiutilities company;10) Corporation operating in food market;...Several expertises about:- HANA in memory database;- Oracle RDBMS;- MS SQL Server RDBMS;- DB6 RDBMS;- TDMS- C4C;- SAP archiving;- data aging;- IDOC/TRFC/QRFC management;- SAP Datawarehouse AR Picker;- SAP security vulnerabilities analysis and fixing;- EHP update
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Arxis Remote Services - Service Manager
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Sep 2010 - Present
I'm in charge of managing a team who support several customers about issue related to basis topics such asSAP applications:ERP, CRM, SCM/APO, SRM, MDM, PI/PO, BW, BI/BO, EP, Content Server, BPC, Cproject, IDM;Rdbms:ASE, HANA, ORACLE, SQL SERVER, DB2, MAXDBOperating systems:AIX UNIX, SUN SOLARIS, SUSE LINUX, WINDOWSArchitecture:Physical and virtual (Citrix Xen Server, VMWare, HYPER-V)Security & hardening System.I attend to all the management duties: delivery, customers agreement, customer relationship, service quality assurance, documentation, new services, reporting to my company board, help desk tool management (software selection and implementation), escalation process.Trainining course1999 – Corso di System administrator della regione Lombardia coofinanziato dal FSE di 1000 ore teorico/pratiche;2000 – Corso aziendale di Project Management;2000 – Corso Antincendio e corso di primo pronto soccorso;2012 – SAP WIS100_96 Infrastruttutturale e Sizing;2012 - ITIL Foundation per IT Service Management ;2012 - Project Management Fundamentals;2013 – Corsi Online E-Learning il Sole 24 ore:Negoziare e gestire le relazioniGestire il tempo e prendere decisioniCostruire la squadra vincente: il manager CoachPersonal Branding: comunicare il proprio valoreBusiness WritingStimolare creatività e innovazione2013 – Corso Online edito da OpenSAP vertente su BI 4 Platform Innovation and Implementation;2013 – Corso “Presales Technical Specialist di Private Cloud, Management and Virtualization”.2014 – PAN OS 6.0 ACE 201;2014 – MVA (Microsoft Virtual Academy)MS SQL Server 2014, Windows Server 2012, MS Azure, MS licensing;2014 – Formazione particolare aggiuntiva per il Preposto;2014 – Corso di primo soccorso aziendale.2014 – Corso aziendale relativo a SAP PI 7.3 (administering).
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Technical lead in international project
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Jun 2011 - Mar 2014
Technical lead for a large, international Enterprise (EMA region) - KPMG IBS Project; basis support for 10.000 end users in EMA. For few months I managed basis support for AMR and ASPAC regions (project implementation).Support focused on a wide architetture (SAP - backend and java - portal and document management system).Business Area Manager at Arxis for MS improvement (MS partner) and Business Intelligence
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SAP BI consultant at ENI S.p.A
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Jun 2001 - Sep 2010
Project Manager for BI projects and competence developmentComprehensive database management of Oracle RDBMSComprehensive ERP management of SAP: from 4.5B to ERP 6.0 release (Upgrage, unicode conversion, problem solving)Good technical datawarehouse management of SAP BW/BI and SEM BPS (every release from BW 2.0b to BI 7.X including technical upgrade, unicode conversion, data load performance, problem solving, connection with SAP EP)Comprehensive OS management of UNIX (HP-UX, Sun Solaris and AIX), linux and MS Windows.Strategic Consulting for SAP BI technical upgrade and BI performance issue.In the past I followed technical BI upgrade project f(implementation or quality support for these customer:Snam Rete Gas S.p.AENI S.p.APolimeri Europa S.p.AArtsana S.p.ASaipem S.p.ATechint S.p.AI worked (and I currently work) for BI peformance and maintenance issues in:Artsana S.p.AENI S.p.A (large and complex landscapes)Bisazza S.p.AAreoporti di Bologna S.p.ACCPLSaipem S.p.ATechint S.p.AStogit S.p.APolimeri Europa S.p.AItalgas S.p.A
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Realtech SpA
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Spain
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IT Services and IT Consulting
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SAP Basis Consultant
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May 2001 - Dec 2003
Sap Basis Consultant focused on BW/SEM landscapes for ENI Customer.2 months SAP techinical training couse in Walldorf (Germany). Sap Basis Consultant focused on BW/SEM landscapes for ENI Customer.2 months SAP techinical training couse in Walldorf (Germany).
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IFOA
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Italy
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Professional Training and Coaching
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200 - 300 Employee
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Senior Tutor
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1998 - 2001
Develop and manage post-graduate specialization course in ICT area financed by European community (European Social found).Develop and manage training courses for workers in ICT area inanced by European community (European Social found). Develop and manage post-graduate specialization course in ICT area financed by European community (European Social found).Develop and manage training courses for workers in ICT area inanced by European community (European Social found).
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Education
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Università degli Studi di Milano
Political Science with a specialization in International Affairs
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