Massiel Afon
Training Coordinator at Block Institute- Claim this Profile
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Bio
Experience
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Block Institute
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Training Coordinator
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Apr 2023 - Present
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Quality Assurance
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Jul 2018 - Mar 2023
Brooklyn
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ADAPT Community Network
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United States
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Non-profit Organization Management
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300 - 400 Employee
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Program Director
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Feb 2015 - Jun 2017
New York, New York Formerly UCP of NYC
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Public Health Solutions
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United States
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Non-profit Organizations
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200 - 300 Employee
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Deputy Borough Director- Early Intervention
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Jul 2013 - Jan 2015
• Manage a staff of 23 employees with direct supervision of 11 case managers • Screen, interview, hire and train new case managers by executing agency orientation procedures and developing employee specific goals that will lead to successful annual appraisals • Routinely perform quality assurance reviews and provide daily support to case managers in order to ensure that cases are managed in accordance with Early Intervention and agency specific guidelines • Liase with the Department… Show more • Manage a staff of 23 employees with direct supervision of 11 case managers • Screen, interview, hire and train new case managers by executing agency orientation procedures and developing employee specific goals that will lead to successful annual appraisals • Routinely perform quality assurance reviews and provide daily support to case managers in order to ensure that cases are managed in accordance with Early Intervention and agency specific guidelines • Liase with the Department of Health and State Early Intervention Program • Participate in outreach efforts to establish successful relationships with community partners • Support the Borough Director in the office administration and in maintaining a positive and professional work environment • Consistently contribute to updating agency documents, tools and resources in order to ensure they are user friendly and in line with Early Intervention Program requirements
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Case Manager/Outreach Associate
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Jan 2013 - Jun 2013
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Case Manager/Service Coordinator
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Jun 2011 - Dec 2012
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Grey Group
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United States
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Advertising Services
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1 - 100 Employee
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Assistant Account Executive
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Jun 2010 - Jun 2011
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DRUM Associates
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United States
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Business Consulting and Services
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1 - 100 Employee
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Recruiter Assistant/Administrative Assistant
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Mar 2008 - Nov 2008
New York, NY **Hybrid position in which I provided recruiter assistance and also continued performing Research Associate duties.
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Research Associate
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Feb 2006 - Feb 2008
New York, NY
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Education
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Baruch College, City University of New York (CUNY)
Bachelor of Arts (BA), Psychology