Experience

Lamorinda Soccer Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Operations Administrator

  • Jun 2015 - Present



Contra Costa Health Plan

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• • Oct 2012 - Jun 2015

  • Worked directly under Director of Quality Management • HEDIS Analyst• Served as the department’s first line of IT• Assisted project lead in obtaining Accreditation status for health plan

• • Oct 2011 - Oct 2012

  • Conducted telephone patient health surveys• Assisted high risk patients in finding necessary resources within their local communities• Created monthly/quarterly/yearly tracking system for number of successful surveys



Elite Limousine

• San Francisco Bay Area

• Reservations Supervisor

  • Feb 2006 - Aug 2011

  • Supervised limousine office of 5 employees • Started and kept up to date maintenance logs for all company vehicles • Created spreadsheets for corporate clients ensuring all passengers were accounted for during special events involving 25+ reservations or more • Managed and updated employee files • Trained new reservationist to be able to perform everyday office duties • Assisted customers in placing reservations for transportation service via telephone, E-mail, or internet • Supervised limousine office of 5 employees • Started and kept up to date maintenance logs for all company vehicles • Created spreadsheets for corporate clients ensuring all passengers were accounted for during special events involving 25+ reservations or more • Managed and updated employee files • Trained new reservationist to be able to perform everyday office duties • Assisted customers in placing reservations for transportation service via telephone, E-mail, or internet