Experience

FattE-Bikes Fat Tire Electric Bikes

• United States
• Manufacturing
• 1 - 100 Employee

• Senior Mechanic

  • May 2022 - Present

  • Full-time senior mechanic responsible for end-to-end manufacturing operations including custom powder-coating of frames, customer-specific modifications to bikes, as well as research and development for new product launches. • During time at FattE Bikes, built over 200 custom-made e-bikes, with a value of over $450K. Highlight: Drove process re-imagining and operational changes to custom frame powder-coating in manufacturing to achieve business goal of OSHA safety compliance. • Full-time senior mechanic responsible for end-to-end manufacturing operations including custom powder-coating of frames, customer-specific modifications to bikes, as well as research and development for new product launches. • During time at FattE Bikes, built over 200 custom-made e-bikes, with a value of over $450K. Highlight: Drove process re-imagining and operational changes to custom frame powder-coating in manufacturing to achieve business goal of OSHA safety compliance.



Rad Power Bikes

• United States
• Sporting Goods Manufacturing
• 200 - 300 Employee

• Mobile Ambassador

  • Oct 2021 - Apr 2022

  • Remote Ambassador for e-bike manufacturing start-up; organizing and managing promoter events, assisting product support and R&D with market feedback, cascaded new product market penetration. • Full-time service mechanic with work ranging from basic tune-ups to complete overhauls, warranty repairs, and B&Ds. Through team organization and workflow, shop successfully managed COVID backlog; intake of repairs ranging from 8-15 bikes daily. • Responsible for inventory management; Just-In-Time ordering, customer special orders, recording/auditing stock for promotions and sales, and product transfers. Highlight: Business project lead on Ollie robotic processes automation for chatting with customers online looking for mechanical support. Show less



Mojo Wheels

• United States
• Spectator Sports

• Service Mechanic

  • Mar 2021 - Oct 2021

  • Full-time service mechanic with work ranging from basic tune-ups to complete overhauls, warranty repairs, and electric bikes. Through team organization and workflow, shop successfully managed COVID backlog; intake of repairs ranging anywhere from 8-15 bikes daily. • Supported leadership in business restructure and rebranding during COVID demand spike; one instance being the implementation and collective training of Lightspeed POS. • Responsible for inventory management; Just-In-Time ordering, customer special orders, recording/auditing stock for promotions and sales, and product transfers. • End-to-End mechanical service; diagnosing service needs, scheduling and workload allocation of services, performance of repairs/maintenance services, auditing of services performed, and customer notifications. Highlight: Sales averages are 1-3 bikes per weekday, 5-8 bikes on weekends. Best weekly sales at Mojo Wheels was ~$60K. Show less



Austin Bike Farm

• United States
• Manufacturing
• 1 - 100 Employee

• Service Mechanic

  • Apr 2020 - Mar 2021

  Full-time service mechanic with work ranging from basic tune-ups to complete overhauls, warranty repairs, and electric bikes. Through team organization and workflow, shop successfully managed COVID backlog; intake of repairs ranging anywhere from 8-15 bikes daily. • Supported leadership in business restructure and rebranding during COVID demand spike; one instance being the implementation and collective training of Lightspeed POS. • Responsible for inventory management; Just-In-Time ordering, customer special orders, recording/auditing stock for promotions and sales, and product transfers. • End-to-End mechanical service; diagnosing service needs, scheduling and workload allocation of services, performance of repairs/maintenance services, auditing of services performed, and customer notifications. Show less



Bucks Bikes SuperStroe

• Sales And Service Specialist

  • Apr 2019 - Apr 2020



Central Market

• United States
• Retail
• 700 & Above Employee

• Department Lead

  • Jun 2018 - Mar 2019

  As department lead handled reporting to management on daily sales opportunities, operational alignment of promotional initiatives, and safety compliance.

• Department Lead

  • Jun 2018 - Mar 2019

• Department Lead

  • Jun 2018 - Mar 2019

• Department Lead

  • Jun 2018 - Mar 2019



The Container Store

• United States
• Retail
• 700 & Above Employee

• Warehouse Associate

  • Jun 2013 - Jul 2017

  -proficient in various warehouse management systems (WMS) such as Manhattan, Lucas Systems, and Catalyst; experience working with Microsoft Office products (Excel, Access, Powerpoint, Word, Outlook); updated on all required warehouse equipment certifications and C-TPAT -managed/reported e-commerce distribution needs, or retail fulfillment for online customer orders on a daily basis -handled wholesale fulfillment for The Container Store's satellite stores, which involved working knowledge of various WMS as well as continued certifications on warehouse equipment -operated several inventory managment systems and procedures, such as replenishment, picking, quality control, and daily inventory KPIs -holds a Safety Leadership role in daily warehouse operations for over 2 years; advocates and trains fellow team members/new employees on the importance of safety compliance and adherence Show less



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Specialist

  • Oct 2010 - Jun 2013

  -held accountable for daily, weekly, monthly and annual performance KPIs (heavily focused on sales and service goals), which resulted in being awarded for "Met and Exceeded Sales Goals" on a quarterly and annual occurrence -managed/reported e-commerce distribution needs, or retail fulfillment for online customer orders on a daily basis -handled wholesale fulfillment for Lowe's satellite stores, which involved working knowledge of various IMS as well as continued certifications on warehouse equipment -operated several inventory managment systems and procedures, such as replenishment, picking, quality control -responsible for handling of transactions on a daily basis, as well as accurate till count at closing of every shift -daily accountability for customer service expectations, including rapid problem-solving, de-escalation, and training of fellow team members in this aspect Show less



Albertsons Companies

• Retail
• 700 & Above Employee

• Sales Associate and Cashier

  • Sep 2006 - Sep 2010

  -responsible for handling of transactions on a daily basis, as well as accurate till count at closing of every shift -reported and tracked various procedures in inventory management of store (restocking, order placement and receiving of product, and quality floor inventory inspections) -daily accountability for customer service expectations, including rapid problem-solving, de-escalation, and training of fellow team members in this aspect -responsible for handling of transactions on a daily basis, as well as accurate till count at closing of every shift -reported and tracked various procedures in inventory management of store (restocking, order placement and receiving of product, and quality floor inventory inspections) -daily accountability for customer service expectations, including rapid problem-solving, de-escalation, and training of fellow team members in this aspect