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Credentials

  • CompTIA Security+
    CompTIA
    Apr, 2021
    - Sep, 2024
  • CompTIA Network+
    CompTIA
    Oct, 2020
    - Sep, 2024
  • TS/SCI
    US Air Force Reserve
    Oct, 2020
    - Sep, 2024

Experience

    • United States
    • Mental Health Care
    • 200 - 300 Employee
    • IT Security Analyst
      • Jun 2022 - Present

      • Leads in the discovery of network vulnerabilities by utilizing the current industry tool Rapid7 InsightVM.• Facilitates communication across the different organizational segments to ensure proper vulnerability management and remediation takes place.• Assists with standing up regulatory compliance using HIPAA & PCI-DSS standards.• Responsible for the governance risk and compliance (GRC) strategy used by our organization.• Leads the effort in vendor assessment forms, onboarding, and the vendor lifecycle.• Assists incident response investigations using Rapid7's IDR platform.• Assists with the implementation of the Allgress Governance, Regulatory, and Compliance platform.• Leads the project to implement CIS benchmarks for all MacOS devices across our MS Intune enterprise environment.

    • IT Support Specialist
      • Apr 2021 - Jun 2022

      • Provided level 1 & 2 technical support to over 700+ remote and on-site users utilizing the Freshworks ticketing system.• Monitored over 27,000 nationwide network infrastructure assets utilizing Cisco Meraki while providing hands-on maintenance and troubleshooting. • Maintained over 1,900 user system accounts using Azure Active Directory, ADUC, Microsoft 365 Admin, and Cisco Webex.

    • United States
    • Armed Forces
    • 1 - 100 Employee
    • Network Infrastructure Specialist
      • Jun 2020 - Present

      • Deploy, sustain, troubleshoot, and repair mission-critical VOIP, data, and video network infrastructure systems as well as cryptographic equipment. • Configure & troubleshoot network systems and cryptographic equipment while mitigating cybersecurity risks. • Work cross-functionally with database administrators, radio frequency communication operators, server administrators, and other Cyberspace support professionals. • Configure and implement network devices to include switches, routers, and firewalls for the Local Area • Network (LAN) and the Wide Area Network (WAN). • Developed and implemented policies, processes, and procedures for a network spanning the globe to maintain communications for all mission-critical systems.

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Psychological Operations Specialist
      • Apr 2014 - May 2020

      • Facilitated communication across the different organizational segments including senior management and provided critical information regarding US national interests. • Operated, maintained, and troubleshot over 20 laptops, color laser printers, and peripherals devices. • Created and conducted training classes in marksmanship and crew-served weapons for over 80 team members. • Facilitated communication across the different organizational segments including senior management and provided critical information regarding US national interests. • Operated, maintained, and troubleshot over 20 laptops, color laser printers, and peripherals devices. • Created and conducted training classes in marksmanship and crew-served weapons for over 80 team members.

    • Information Technology Field Technician
      • May 2017 - Feb 2019

      • Deployed over 40 hardware systems at different commercial sites throughout the Dallas metro area. • Trained over 100 end-users & company staff members to operate proprietary software & hardware. • Created and maintained an asset database to ensure 100% accurate accountability for all company assets. • Deployed over 40 hardware systems at different commercial sites throughout the Dallas metro area. • Trained over 100 end-users & company staff members to operate proprietary software & hardware. • Created and maintained an asset database to ensure 100% accurate accountability for all company assets.

    • United States
    • Sporting Goods Manufacturing
    • 700 & Above Employee
    • Territory Manager
      • May 2015 - May 2017

      •Assisted clients as a Helpdesk associate in a high-volume call center fielding 60-85 calls daily. •Extensively used SAP and Outlook for customer support and sales processing. •Managed a multi-state sales territory routinely surpassing $13M+ in annual sales. •Assisted clients as a Helpdesk associate in a high-volume call center fielding 60-85 calls daily. •Extensively used SAP and Outlook for customer support and sales processing. •Managed a multi-state sales territory routinely surpassing $13M+ in annual sales.

    • United States
    • Security and Investigations
    • 100 - 200 Employee
    • Security Supervisor
      • Jan 2010 - Jan 2014

      • Led and directed physical security teams in various corporate and industrial environments. • Performed daily Site Operations to include payroll, officer scheduling, and reviewing incident reports. • Conducted advanced first aid while directing emergency response as an on-site EMT. • Led and directed physical security teams in various corporate and industrial environments. • Performed daily Site Operations to include payroll, officer scheduling, and reviewing incident reports. • Conducted advanced first aid while directing emergency response as an on-site EMT.

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Maintenance Supervisor
      • Feb 2005 - Feb 2009

      • Operated Secret-clearance Biometric toolsets and ID card issuance systems while in combat theater. • Supervised a team of up to 6 Marines in the operation, repair, and maintenance of mobile air conditioning units, generators, and electrical equipment. • Operated Secret-clearance Biometric toolsets and ID card issuance systems while in combat theater. • Supervised a team of up to 6 Marines in the operation, repair, and maintenance of mobile air conditioning units, generators, and electrical equipment.

Education

  • Collin College
    Associate of Arts (A.A.), General Studies
    2013 - 2017

Community

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