General Manager

• Mar 2022 - Present

National Operations Manager

• Oct 2019 - Present

National Facility Manager

• Dec 2016 - Sep 2019

National Facility Manager

• May 2015 - Jul 2016

State Manager Integrated services

• Jul 2013 - Jun 2015

General Manager Operations NSW/ACT

• 2010 - 2013

➢ Providing leadership to the Qantas contract team in the areas of operations, quality, continuous improvement, OH&S, training and the management of personal, property and social risk and compliance associated with the delivery of project works ➢ Project management in area of cleaning with gathering and analysing the data and presentation to client. ➢ Development, implementation and ongoing review of the Business Plan including the formulation of a structured quality audit regime for the following: - Contract Management Plans Review - Safety Audits - Helpdesk Surveys - Subcontractor Compliance Audits (in conjunction with Account Manager) - External Third Party Audits of the Contract Management Plans and contract ➢ Undertaking OH&S, risk management audits and surveys on a planned and unplanned basis including Safety observations on Cleaning contract works ➢ Working with the Injury Management team to ensure that all investigations are conducted in accordance with AS4801 and all injured persons are safely and effectively returned to the work place ➢ Responsible for implementing the activities associated with the Training Plans which includes the Management of the ASIC accreditation requirements for Qantas Achievements ➢ Implementation of a web based document structure system (Sharepoint) for whole contract and effective transition from personal hard drive to Sharepoint ➢ Effective implementation of Contract Management Plans which reduced penalties on contract with achievement of KPI score to acceptable to high end limits ➢ Achievement of operational compliance to Occupational Health & Safety (OH&S) Management System by conducting OHS Audits and Surveys as per legislation requirements

State Operations Manager

• 2008 - 2010

➢ Providing cleaning regime with auditing of Performance Reports to ensure accuracy of data input and reporting to management ➢ Provide Monthly Performance Monitoring feedback to enable continuous improvement of service delivery of operations in cost effective manner ➢ Creation and Review of Policies and Procedures relating to Service Manuals, Safe Operating Work Procedures and Safe Work Method Statements ➢ Assist in the implementation and further development of the Management & Integration Plan ➢ Work in compliance with relevant statutory requirements and contract standards to achieve maximum efficiency from staff with client satisfaction ➢ Minimise the organisation’s exposure to risks and Management of the Project Risk Register ➢ Ensuring that all quality and safety management system forms, records and reporting processes are maintained and adhered to and controlled Achievements ➢ Effective implementation and compliance to Occupational Health & Safety (OH&S) Management System by conducting OHS Audits and Surveys as per legislation ➢ Creation and implementation of Quality Management Policies adhering contract requirements. ➢ Increased efficiency and effective submission of reports to management

Portfolio Manager

• 2005 - 2008

➢ Project Planning, Budgeting & Scheduling, Quality Assurance of Business Plans ➢ Process Management and Project Planning ➢ Responsibility of Occupational Health and Safety (OHS) Policy ➢ Efficiency planning, implementation, analysis and remediation ➢ Development of cost tracking systems, cost and resource scheduling ➢ Preparing and presenting project proposals, work progress reports, product introduction results, outcome analysis ➢ Managing and coordinating bills of material creation and project routines with quality assurance at each stage