Senior Program Manager and Mediator

• Jan 2023 - Present

Mason Hines is a Senior Program Manager and Mediator in RESOLVE’s Washington, D.C., office. His work focuses primarily on health and the myriad intersecting social issues that affect it, including climate, food and water safety, nutrient access, employment, housing, education, and more. An experienced intermediary, Mason brokers partnerships and builds solutions that improve the wellness of people and the planet.Mason manages RESOLVE's Public-Private Partnership for Reusable Packaging (PR3), an initiative to accelerate the scaling of reuse systems and infrastructure globally. Reuse can reduce up to eighty percent of the climate impact of packaging and move supply chains away from global sourcing toward circular, regional economies and local employment. PR3 developed Reusable Packaging System Design Standards to enhance the efficiency, reliability, and interoperability of the growing reuse industry. Standardized systems and infrastructure will help transform the current landscape of disconnected, reuse programs and pilots into full-scale, interoperable public-private systems. Show less

Mediator & PR3 Program Manager

• 2020 - May 2023

Facilitator

• 2018 - 2020

Program Associate, Health Program

• Aug 2016 - 2018

Assistant Ombudsman

• Sep 2015 - Aug 2016

Assistant Teacher - Mediation Skills

• Jan 2015 - Apr 2015

Childcare Provider

• Sep 2013 - Apr 2015

Substitute Teacher (Classified)

• Sep 2014 - Dec 2014

Mediator, Intern

• Sep 2014 - Dec 2014

• Mediated disputes in a variety of contexts, including: small claims court, truancy cases, parent-teen conflicts and family planning meetings in conjunction with the Department of Human Services. • Co-taught conflict education classes and coached peer mediators at the middle and high school level. • Acquired an understanding of the administrative responsibilities behind Community Dispute Resolution Centers in Oregon. • Mediated disputes in a variety of contexts, including: small claims court, truancy cases, parent-teen conflicts and family planning meetings in conjunction with the Department of Human Services. • Co-taught conflict education classes and coached peer mediators at the middle and high school level. • Acquired an understanding of the administrative responsibilities behind Community Dispute Resolution Centers in Oregon.

Office of the Ombudsman, Intern

• Jun 2014 - Aug 2014

• Handled ombuds cases involving employees, volunteers and community members associated with ARC. • Assisted disputing constituents using conflict coaching, option evaluation and objective guidance. • Created and facilitated trainings on workplace collaboration and conflict resolution. • Learned to operate as an ombudsman in a large, dynamic organization like The Red Cross. • Handled ombuds cases involving employees, volunteers and community members associated with ARC. • Assisted disputing constituents using conflict coaching, option evaluation and objective guidance. • Created and facilitated trainings on workplace collaboration and conflict resolution. • Learned to operate as an ombudsman in a large, dynamic organization like The Red Cross.

Substitute Teacher

• Aug 2012 - May 2013

Sailing Instructor

• Jun 2007 - Jul 2012

Bus Operator

• Aug 2010 - May 2012