Experience

Ervin Cable Construction LLC

• United States
• Telecommunications
• 400 - 500 Employee

• Crew Supervisor

  • Jan 2023 - Present



Lumen Technologies

• United States
• Telecommunications
• 700 & Above Employee

• Business Services Technician

  • Jun 2022 - Jan 2023

• Communications Technician

  • Jul 2015 - Jul 2022

  • Traveled to client sites, investigating issues from outside to inside; installed, tested, performed maintenance and troubleshooting onWi-Fi, Internet, cable sheath conductors, terminations, service wires, T-1, T-3, CAT 5/6, pulled fiber optics, terminated copper, fiber,fusion splice cable, make connectors, telephone equipment and associated wiring• Resolved troubled calls, calming customers down into a manageable state in order to understand and fix issues• Provided technical guidance and training to the client concerning all aspects of their system• Troubleshoot and test OSP cable utilizing OTDR/TDR and light meters• Read and interpreted blueprints;survey construction sites; facilities locates; established cable paths; terminated cable jacks;performed final cabling for cable systems in circuit testing, jack and IDF wiring utilizing Omi and Fluke testers• Trained newly hired technicians while on service calls, established relationships with and directed contractors, quality check workbefore sign-off, ensured new hires were up-to-speed before working on their own Show less



AMERICOM SITE DEVELOPMENT

• United States

• Tower Technician

  • 2014 - 2015

  • Climbed towers and/or poles to install, modify, repair, replace and perform routine maintenance on electrical equipment, such as power lines, cell tower components and/or radio antenna equipment • Installed, erected, maintained, repaired, removed and/or retrofitted towers and antenna systems • Maintained safety procedures at all times; traveled to various sites, installing equipment and training/directing others on operations • Trained newly hired Tower Hands on how to properly unload towers, labeled parts and directed the crew through the construction process from building out tower sections and stacking them • Oversaw structured cabling, supervised and directed the crane operator from above during the stacking process Show less



Fortis Home Security

• Austin, Texas, United States

• Security Technician/Regional Supervisor

  • 2012 - 2014

  Traveled throughout Austin, San Antonio and Houston metro areas, assisting customers onsite and educating them on features and functionality of various security services • Installed, configured, maintained and repaired video surveillance, alarms and other security equipment while conforming to safety protocols and code compliance • Mounted control panels, sensors, video cameras, conduits and various other high tech devices for the residence • Supervised technicians, oversaw inventory and managed supply chain issues to make sure technicians had a proper stock for future work Show less



Defender Direct

• United States
• Individual and Family Services
• 1 - 100 Employee

• Security Technician

  • 2008 - 2012

  Designed systems and installed; performed system testing, signal verification and troubleshooting; replaced and/or repaired malfunctioning or inoperable security equipment; instructed customers on how to properly operate their system Designed systems and installed; performed system testing, signal verification and troubleshooting; replaced and/or repaired malfunctioning or inoperable security equipment; instructed customers on how to properly operate their system