Mason Fletcher
Operations Supervisor at Neuron Mobility- Claim this Profile
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Topline Score
Bio
Credentials
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Operate and Maintain Chainsaw
TAFE QueenslandJul, 2022- Nov, 2024 -
First Aid
Australia Wide First AidAug, 2022- Nov, 2024
Experience
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Neuron Mobility
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Singapore
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IT Services and IT Consulting
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100 - 200 Employee
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Operations Supervisor
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Nov 2022 - Present
Leading the morning team to deliver smooth operations by maintaining availability of scooters for patrons to utilise. Creating daily shift plans and briefing the team to optimise operations and increase efficiency. Responding to any changes in the map and adjusting the plan accordingly. Maintenance of vehicles to ensure operations can continue to operate. Setting up and facilitating the "Ready, Set, Scoot" events, a collaboration with Brisbane City Council, to educate the public in safe riding techniques on e-scooters and e-bicycles. Mentoring and training of new staff. Rostering of shifts for staff. Quick response to any incidents and retrievals of hard-to-reach e-scooters and e-bicycles. Ensuring OH&S are adhered to. Show less
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Ground Operations - Driver
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May 2021 - Nov 2022
Servicing product demand realtime, in conjunction with a live updating map and coordinated team, to sustain supply and demand of e-mobility vehicles to the city and surrounding suburbs.
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Brisbane Festival
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Australia
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Performing Arts
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1 - 100 Employee
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Technical Coordinator
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Jun 2022 - Oct 2022
Assisting the Technical Manager with organising all the logistics, operations and technical requirements at the BOQ Festival Gardens and Piazza at South Bank for the Brisbane Festival 2022 program. Liaising with contractors and stakeholders, rostering and managing team of event staff. Setting up and bumping out of site infrastructure. Adhering to OH&S requirements, ensuring site is safe for patrons and artists. Ensuring all programs were running smoothly. Responding to any incidents on site, engaging with security and attending to any first aid incidents. Show less
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Plumbers Assistant
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Apr 2017 - May 2021
Working autonomously. Strict OH&S standards. Working to a plan. Hard Physical Labour. Ability to fix and problem solve malfunctions. Working autonomously. Strict OH&S standards. Working to a plan. Hard Physical Labour. Ability to fix and problem solve malfunctions.
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Falls Music & Arts Festival
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Musicians
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1 - 100 Employee
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Bus Operations Supervisor
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Dec 2019 - Jan 2020
Leading the team of event staff and volunteers at Falls Festival's shuttle bus to ensure organised queue management and safety when patrons board buses to their destination. Troubleshooting and quick problem solving. Leading the team of event staff and volunteers at Falls Festival's shuttle bus to ensure organised queue management and safety when patrons board buses to their destination. Troubleshooting and quick problem solving.
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Yonder Festival
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Music
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Operations Manager
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Jul 2019 - Nov 2019
Planning, organising and managing amenities such as toilets, showers, pump outs, generators and other logistics for the delivery of the festival. Liaising with contractors. Responding to calls during the festival when issues arise. Planning, organising and managing amenities such as toilets, showers, pump outs, generators and other logistics for the delivery of the festival. Liaising with contractors. Responding to calls during the festival when issues arise.
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Spotless Group
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Australia
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Facilities Services
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700 & Above Employee
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Electricity Officer
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Mar 2014 - Feb 2017
Private residents electricity connections and disconnections - Electricity account change overs - Gaining entry on an appointment based schedule - Liaising with customers who have experienced past difficulties with company - Maintaining and self managing appointments/day - Provided a work car and laptop Private residents electricity connections and disconnections - Electricity account change overs - Gaining entry on an appointment based schedule - Liaising with customers who have experienced past difficulties with company - Maintaining and self managing appointments/day - Provided a work car and laptop
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TSA Group - Australia
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Australia
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Outsourcing/Offshoring
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700 & Above Employee
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Business Customer Resolution Coordinator
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Jan 2014 - Mar 2014
Liaising with small Telstra business customers - Conducting account reviews - Reforming business phone and data plans - Resolving ongoing issues - Issuing credits (into the thousands) - Cancelation of products/plans Liaising with small Telstra business customers - Conducting account reviews - Reforming business phone and data plans - Resolving ongoing issues - Issuing credits (into the thousands) - Cancelation of products/plans
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Education
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2022 - 2022
TAFE Queensland
Cert III, Conservation and Land Management -
2022 - 2022
TAFE Queensland
Cert III, Horticulture
Community
