Experience

Hypatos

• Germany
• Software Development
• 1 - 100 Employee

• IT Support Engineer

  • Dec 2021 - Present



Constellation1

• United States
• Software Development
• 1 - 100 Employee

• Application Support Analyst - Level 3

  • Jan 2021 - Oct 2021

  Worked in the Front Office as an end wall of Support. Catered to customers' maintenance and enhancement requests as well as service/support requests and incidents for the Real Estate solution and websites developed by Constellation1 involving Leads, CMS and CRM. Worked in the Front Office as an end wall of Support. Catered to customers' maintenance and enhancement requests as well as service/support requests and incidents for the Real Estate solution and websites developed by Constellation1 involving Leads, CMS and CRM.



Nakisa

• Canada
• Software Development
• 200 - 300 Employee

• Application Support Analyst - Level 2

  • Nov 2019 - Jan 2021

  Supported Nakisa's two complex SaaS solutions; NLA & Hanelly. Worked as a liaison between the customers and internal Development, QA, Implementation, and Product teams. Responsible for replicating/reproducing support requests from prestigious Fortune 500 clients. Supported Nakisa's two complex SaaS solutions; NLA & Hanelly. Worked as a liaison between the customers and internal Development, QA, Implementation, and Product teams. Responsible for replicating/reproducing support requests from prestigious Fortune 500 clients.



Edford

• Australia
• IT Services and IT Consulting

• Web Developer

  • Jan 2019 - Oct 2019

  Worked in a role that offered a combination of design, technology, and programming to code a website's appearance, as well as taking care of debugging. Worked in a role that offered a combination of design, technology, and programming to code a website's appearance, as well as taking care of debugging.



Cinnova Technologies, LLC

• United States
• Software Development
• 100 - 200 Employee

• Intern

  • Dec 2018 - Jan 2019

  Pursued an internship to ensure that pages created by a web designer offer interactive designs into a functional and aesthetically pleasing user interface. Pursued an internship to ensure that pages created by a web designer offer interactive designs into a functional and aesthetically pleasing user interface.



IntraSols

• Pakistan
• IT Services and IT Consulting
• 1 - 100 Employee

• Frontend Developer

  • Nov 2017 - Dec 2018

  Kick-started career in UI/UX-centric front-end development for a startup based in the capital city. Kick-started career in UI/UX-centric front-end development for a startup based in the capital city.



Mindbridge

• Pakistan
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Inbound Customer Service Representative

  • May 2015 - Aug 2015

  Summer job - Sophomore year Summer job - Sophomore year