Experience

Urbanex Pest Control
• United States
• Consumer Services
• 1 - 100 Employee
• Customer Service Specialist

  • May 2023 - Present


GC Services/Entergy

• Oil and Gas

• Customer Care Representative

  • Dec 2022 - Feb 2023

  Provide customer service for all outage, emergencies, billing and work orders for the customer. Provide customer service for all outage, emergencies, billing and work orders for the customer.



Primeritus Financial Services, Inc

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Skip Investigator

  • Oct 2020 - Aug 2022

  Delivered best-in-class customer service to lenders, debtor/co-debtor, and recovery agents. Performed various activities, such as resolving critical issues and researching debtor/co-debtor with outstanding balances. Assigned to recovery agent for pickup. · Identified problems and resolve queries to fulfill requirements. · Demonstrated ability to meet company-set production goals of 600 calls per month and 16 + recoveries per week.

• Customer Service Specialist

  • Oct 2020 - Mar 2021



LHC Group

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Scheduling Specialist

  • Oct 2018 - Jan 2020

  Carried out multiple tasks, covering scheduling caregivers’ daily visits, preparing monthly vendor invoices for payment, answering multi-line phone calls, and processing medical records. Ensured high levels of performance by providing remarkable assistance to all internal and external staff. Delivered exceptional services to outside vendors. Provided support to Office Manager in maintaining personnel files. · Achieved 100% of State Audit for Personnel files first time in three years. · Delivered remarkable administrative support to streamline day-to-day activities. Show less



THE MEDICINE SHOPPE PHARMACY OF

• United States
• Cosmetics

• Certified Pharmacy Technician

  • Feb 2017 - May 2018

  Performed several activities, including conducting insurance verifications and prior authorization requests, entering data, handling phone calls, maintaining inventory of medication shelves, and overseeing cash flow management. Resolved critical issues and maintained a calm attitude across challenging situations. · Provided best-in-class services to customers for high levels of satisfaction and retention. · Verified patients’ insurance coverage for their meds. · Collaborated with the doctor’s offices regarding patients’ prescription. Show less



TRUECARE PHARMACY INC

• United States
• Personal Care Product Manufacturing

• Registered Pharmacy Tech

  • Dec 2015 - Mar 2016

  Prioritized activities and managed complex workloads to achieve challenging deadlines and outcomes. Carried out various tasks, such as data entry, medication dispensing, and cash handling. Managed inventory on medication shelves to enable smooth workflow. · Attained impressive results in fast-paced environment. · Provided high-quality services to patients with keen focus on improving satisfaction. Prioritized activities and managed complex workloads to achieve challenging deadlines and outcomes. Carried out various tasks, such as data entry, medication dispensing, and cash handling. Managed inventory on medication shelves to enable smooth workflow. · Attained impressive results in fast-paced environment. · Provided high-quality services to patients with keen focus on improving satisfaction.



Maxim Healthcare Services

• United States
• Hospital & Health Care
• 1 - 100 Employee

• Personnel Coordinator

  • Oct 2012 - May 2015

  Human Resources, Performed all background checks, Job References, New Hire Onboarding and Orientations, Data Entry, Filing, Insurance Verifications Human Resources, Performed all background checks, Job References, New Hire Onboarding and Orientations, Data Entry, Filing, Insurance Verifications