Employment Consultant ( Tamkeen Specialist )

• Sep 2021 - Present

Human Resources Officer

• Dec 2018 - Jun 2020

• Provide recruitment support including resourcing and selection of professional candidates.• Responsible for the employees on-boarding.• Handle and monitor the legal websites such as GOSI, Mugeem, MOL ……. etc. • Manage the day-to-day HR activities to ensure standards are followed – this includes, but not limited to, administering personnel files, leave management, tracking employees’ time and attendance.• Implementation of policies and procedures, all in accord with the local labour law, the regional HR governance framework and business needs.• Handling payroll processing and tracking and reporting payroll information.

administrative clerk

• Mar 2016 - Oct 2016

• Provide administrative support to a company's personnel department.• Issue employees certificates (definition certificate, loans letters, warning letters and visa letters …etc. • Provide administrative support to a company's personnel department.• Issue employees certificates (definition certificate, loans letters, warning letters and visa letters …etc.

Customer Service

• Nov 2011 - Jul 2012

• Deal with banking services: open accounts, update account information, issue ATM cards…etc.• Promote and sell bank products and services to customers. • Manage costumer needs and solve problems. • Build a strong relation with the costumer. • Deal with banking services: open accounts, update account information, issue ATM cards…etc.• Promote and sell bank products and services to customers. • Manage costumer needs and solve problems. • Build a strong relation with the costumer.

Customer follow up (call center )

• Oct 2010 - Nov 2011

• Provide customer service regarding instalments issues. • Process and review customer accounts.• Remind customers for their monthly instalments. • Weekly and monthly report to direct supervisor. • Provide customer service regarding instalments issues. • Process and review customer accounts.• Remind customers for their monthly instalments. • Weekly and monthly report to direct supervisor.

Training

• Oct 2009 - Nov 2009