Experience

The MassINC Polling Group

• United States
• Research
• 1 - 100 Employee

• Research Director

  • Feb 2023 - Present

  Designs, conducts, and analyzes the results of public opinion surveys and focus groups to inform business and public policy questions for a variety of clients. Designs, conducts, and analyzes the results of public opinion surveys and focus groups to inform business and public policy questions for a variety of clients.



MassDOT

• United States
• Government Administration
• 700 & Above Employee

• Data & Policy Analyst

  • Dec 2019 - Feb 2023

  Develops reports using Excel, Python, R, and SQL to aid with performance and process improvements for various teams Visualizes and presents data through dashboards to help drive policy decisions among stakeholders Program, conducts, and analyzes org-wide surveys and helps determine key factors in employee engagement and turnover using descriptive and inferential data analysis. Translates complex statistical analyses into accessible insights for different audiences. Supports General Counsel and Labor Relations with data to inform the outcomes of labor disputes Conducts data audits to ensure data accuracy and integrity Builds KPIs and interactive dashboards to make performance evaluations more transparent to department heads and their employees Show less



RiskVal Financial Solutions, LLC

• United States
• Financial Services
• 1 - 100 Employee

• Business Analyst

  • Feb 2018 - Jul 2019

  ● Showed clients how to leverage and configure pre-trade analytics product to their needs. ● Worked with developers to ensure quality and accuracy of market data. ● Produced and uploaded video tutorials for client use. ● Engaged client questions and suggestions concerning the product. ● Tested bug fixes and wrote users stories to ensure they fulfilled client requirements. ● Drafted release notes and documentation for clients and internal use. ● Showed clients how to leverage and configure pre-trade analytics product to their needs. ● Worked with developers to ensure quality and accuracy of market data. ● Produced and uploaded video tutorials for client use. ● Engaged client questions and suggestions concerning the product. ● Tested bug fixes and wrote users stories to ensure they fulfilled client requirements. ● Drafted release notes and documentation for clients and internal use.



Health Choice Arizona

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medicare Operations Program Analyst

  • Oct 2016 - Aug 2017

  ● Built databases in Excel and Access environments per client and regulator specifications. ● Wrote SQL queries to pull data from files acquired on CMS website to build reports off of. ● Acted as business lead, gathered requirements and documentation from programmers and users. ● Visualized data on competitors and developed market analyses to illustrate industry trends. ● Interpreted updates in regulatory body rules and worked with over 15 depts to integrate them. ● Performed data validation audits on various department files to ensure compliance. ● Liaised with vendors to create, quality control, and transfer files containing HIPAA and HER info. Show less



Tumblr

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Trust and Safety Ambassador

  • Jun 2014 - Mar 2016

  ● Analyzed users claims and concerns to inform and reform site policies. ● Queried and packaged user data using SQL pursuant court orders and gov't requests. ● Strengthened content creators’ confidence in platform by securing their art and privacy. ● Combatted fraud and trademark infringement by securing URLs for various brands ● Analyzed users claims and concerns to inform and reform site policies. ● Queried and packaged user data using SQL pursuant court orders and gov't requests. ● Strengthened content creators’ confidence in platform by securing their art and privacy. ● Combatted fraud and trademark infringement by securing URLs for various brands



French Heritage Language Program

• New York, New York

• Photography and Press Intern

  • Jan 2014 - Apr 2014

  ● Photographed and interviewed Francophone students as they found new outlets for their language. ● Promoted crowd-funding projects, including a musical comedy that the students performed. ● Photographed and interviewed Francophone students as they found new outlets for their language. ● Promoted crowd-funding projects, including a musical comedy that the students performed.



In This Together Media

• New York, New York

• Social Media Intern

  • Sep 2013 - Dec 2013

  ● Promoted authors' works on Youtube and Facebook. ● Designed social media campaigns to gain authors a wider readership. ● Promoted authors' works on Youtube and Facebook. ● Designed social media campaigns to gain authors a wider readership.



Asian American Legal Defense and Education Fund

• United States
• Legal Services
• 1 - 100 Employee

• Communications and Social Media Intern

  • Jun 2013 - Aug 2013

  ● Polished technical reports to make them more reader-friendly and maintained AALDEF’s Twitter and Facebook accounts. ● Pitched original stories to reporters from top news publications and drafted compelling press releases. ● Polished technical reports to make them more reader-friendly and maintained AALDEF’s Twitter and Facebook accounts. ● Pitched original stories to reporters from top news publications and drafted compelling press releases.



Generation Citizen

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Student Civics Guide

  • Jan 2013 - May 2013

  ● Co-taught a class of thirty-four 12th grade students at Brooklyn Technical High School, two class periods each week, to encourage civic engagement. ● Coached students on their projects so they could reach their goal and present their work on Civics Day at the Smithsonian. ● Co-taught a class of thirty-four 12th grade students at Brooklyn Technical High School, two class periods each week, to encourage civic engagement. ● Coached students on their projects so they could reach their goal and present their work on Civics Day at the Smithsonian.



New York University

• Higher Education
• 700 & Above Employee

• Peer Tutor

  • Sep 2011 - Dec 2012

  ● Tailored writing exercises to the needs of students and helped them better articulate their ideas during one-on-one conferences. ● Improved techniques by critiquing and sharing best practices with other tutors. ● Tailored writing exercises to the needs of students and helped them better articulate their ideas during one-on-one conferences. ● Improved techniques by critiquing and sharing best practices with other tutors.



Centrima Ventures

• New York, New York

• Sales and Marketing Intern

  • Jul 2012 - Sep 2012

  ● Generated lists of potential leads for French website PlanetFrancophile.com. ● Worked with fellow interns to network with companies and encourage more traffic to the site. ● Generated lists of potential leads for French website PlanetFrancophile.com. ● Worked with fellow interns to network with companies and encourage more traffic to the site.



Bellevue Medical Center - Lebanon

• Lebanon
• Hospitals and Health Care
• 200 - 300 Employee

• Language Services Intern

  • Sep 2011 - Dec 2011

  ● Translated legal documents for clients who were survivors of torture and seeking asylum in the US. ● Interpreted for clients who spoke only French. ● Maintained a database of clients and their respective cases. ● Translated legal documents for clients who were survivors of torture and seeking asylum in the US. ● Interpreted for clients who spoke only French. ● Maintained a database of clients and their respective cases.