Maserati Chau

Outreach Coordinator at AIGA UT Dallas Student Group for Design
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex
Languages
  • Cantonese Limited working proficiency
  • English Native or bilingual proficiency
  • Chinese Elementary proficiency
  • Spanish Elementary proficiency

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Credentials

  • Career planning: Your career, your life
    Coursera
    Jun, 2023
    - Nov, 2024
  • The Digital Marketing Revolution (with Honors)
    Coursera
    May, 2023
    - Nov, 2024
  • Dare to Lead Trained
    Dare to Lead™ Trained
    Apr, 2023
    - Nov, 2024
  • Emerging Leaders Certification
    Truist Leadership Institute
    Mar, 2023
    - Nov, 2024
  • Assign and assess learners with assignments and forms in Teams
    Microsoft
    Dec, 2022
    - Nov, 2024
  • Collaborate with colleagues through live Teams meetings and OneNote
    Microsoft
    Dec, 2022
    - Nov, 2024
  • Nano Tips for Communicating with Confidence with Selena Rezvani
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Attract and Engage Customers with Digital Marketing
    Coursera
    Aug, 2022
    - Nov, 2024
  • Foundations of Digital Marketing and E-commerce
    Coursera
    Jul, 2022
    - Nov, 2024
  • Communication within Teams
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Learning Excel 2019
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • Learning Word 2016
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • PowerPoint Quick Tips (2018)
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • think-cell Certified Professional
    think-cell Software
    Apr, 2021
    - Nov, 2024
  • Learning LinkedIn for Students
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Title IX Mandatory Training
    Vector Solutions
    Jan, 2021
    - Nov, 2024
  • COVID-19 Awareness: Workplace safety training for PISD Staff (Custom)
    Vector Solutions
    Aug, 2020
    - Nov, 2024
  • Plano ISD Cybersecurity Awareness Program (Custom)
    Vector Solutions
    Jun, 2020
    - Nov, 2024
  • Sexual Misconduct: Staff-to-Student (Full Course)
    Vector Solutions
    Jun, 2020
    - Nov, 2024
  • Standard Response Protocol (SRP) + Time and Distance (Custom)
    Vector Solutions
    Jun, 2020
    - Nov, 2024
  • Career Skills Certificate (Entrepreneurship)
    Precision Exams
    May, 2019
    - Nov, 2024
  • Career Skills Certificate (Social Media Marketing)
    Precision Exams
    Dec, 2018
    - Nov, 2024
  • Certificate of Membership
    DECA Inc.
    Nov, 2018
    - Nov, 2024
  • Merit Certificate Seal
    National Speech & Debate Association
    May, 2017
    - Nov, 2024
  • Learn2Serve: TABC Seller-Server Training
    360training
    Jul, 2023
    - Nov, 2024
  • Google Ads Search Certification
    Google
    Nov, 2022
    - Nov, 2024
  • Learn2Serve Food Handler Training Course
    American National Standards Institute
    Aug, 2020
    - Nov, 2024

Experience

    • United States
    • Design Services
    • 1 - 100 Employee
    • Outreach Coordinator
      • Jun 2023 - Present

    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Campus Ambassador
      • May 2023 - Present

      • Organized an interactive virtual event for AIGA members, demonstrating strong leadership and event coordination skills, resulting in active participation from approximately 50% of the member base • Organized an interactive virtual event for AIGA members, demonstrating strong leadership and event coordination skills, resulting in active participation from approximately 50% of the member base

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Parade Friend
      • Jan 2023 - Present

      • Created engaging and informative social media content to promote Parade’s undergarment brand, effectively communicating the brand’s values and products to customers • Actively participated in monthly challenges to showcase Parade’s new collections, curating content specifically for my local community and driving engagement • Created engaging and informative social media content to promote Parade’s undergarment brand, effectively communicating the brand’s values and products to customers • Actively participated in monthly challenges to showcase Parade’s new collections, curating content specifically for my local community and driving engagement

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Project Manager & Content Developer
      • Aug 2022 - Present

      • Mentored and guided two interns through onboarding, providing oversight, and support in organizing and optimizing their workflow, resulting in enhanced productivity and successful project outcomes• Co-wrote, designed and delivered multiple presentations and trainings on cultural competency, Diversity, Equity, & Inclusion (DEI) for a diverse client base, including corporations, government agencies, and nonprofits from a variety of industries. EX: Poolwerx, WAG, FDA, the City of Coppell, and Wi-Her • Aided in DiversityWealth’s mission to build bridges of understanding across disparate groups through corporate coaching, diversity training, and comprehensive education tools by developing and delivering high-impact diversity and inclusion strategies and training globally• Facilitated internal and external communication, managed schedules, documented meetings, and provided technical support and solutions as part of my administrative support role• Developed lessons and created decks that, according to quantitative surveys, 95% of clients and participants rated as highly effective, informative, and useful for their daily life• Contributed to the design and development of the company website, creating visually appealing graphics, providing feedback, and making necessary changes to enhance the user experience.• Worked with UTDSolv to organize and develop new plans for the expansion of the program to new cities by providing guidance and effectively communicating objectives and delegating tasks to two groups of talented undergraduate business students through the Allies in Community™ process Show less

    • Youth Activities Coordination Intern
      • Jun 2022 - Aug 2022

      • Assisted in the development and implementation of the Allies in Community™ youth initiative and curriculum for the City of Coppell: organizing, planning, and facilitating focus groups to gather feedback and insights• Conducted research and administered qualitative surveys to develop engaging, informative content tailored to the needs and interests of the youth of Coppell• Contributed to the creation, organization, and formatting of presentations and promotional materials, effectively communicating program goals and objectives with adherence to Diversity, Equity, & Inclusion (DEI) policies and inclusive language in all program materials and activities Show less

  • Sticky Rice 2
    • Richardson, Texas, United States
    • Food Service Worker
      • Aug 2022 - Present

      • Demonstrated exceptional organizational skills in a fast-paced environment, efficiently managing and maintaining front-of-house and to-go orders, ensuring accuracy and timely delivery • Maintained a clean and organized work area, adhering to food safety and sanitation guidelines, ensuring a hygienic and inviting dining atmosphere • Demonstrated exceptional organizational skills in a fast-paced environment, efficiently managing and maintaining front-of-house and to-go orders, ensuring accuracy and timely delivery • Maintained a clean and organized work area, adhering to food safety and sanitation guidelines, ensuring a hygienic and inviting dining atmosphere

    • United States
    • Internet Publishing
    • 500 - 600 Employee
    • Community Member
      • Jun 2022 - Present

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Sales And Marketing Intern
      • May 2023 - Aug 2023

      • Consistently outperformed competitors and surpassed industry benchmarks by achieving a 100% success rate in job competitions • Produced engaging and high-quality video content for diverse platforms, leveraging new trends, consistently producing four videos per week, resulting in increased brand visibility and double the engagement • Implemented highly effective marketing campaigns using click funnels, email blasts, and direct customer engagement on multiple social media platforms, driving a substantial increase in leads by over 1000 and achieving a conversion rate increase from 8% to 28% • Exceeded sales targets by adopting a customer-centric approach, engaging in direct customer interactions, building strong rapport, and understanding customer needs Show less

    • Cosmetics
    • 300 - 400 Employee
    • Lancôme Partner
      • Apr 2023 - May 2023

    • Fenty Beauty Partner
      • Mar 2023 - Apr 2023

      • Developed engaging user-generated content (UGC) that strategically targeted awareness, results, and brand affinity, effectively capturing the attention and interest of the target audience • Played an active role in a successful new product launch, actively distributing products to the community at UTD (University of Texas at Dallas), generating excitement and generating positive brand exposure • Utilized the power of social media platforms such as TikTok and Instagram to generate approximately 1,000 impressions, effectively driving campaign goals and increasing brand visibility and engagement Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Microsoft Student Ambassador
      • Aug 2022 - Dec 2022

      • Collaborated with my team to develop a presentation on the integration between Microsoft Teams and Outlook • Researched and developed a training video for the OIT YouTube channel • Collaborated with my team to develop a presentation on the integration between Microsoft Teams and Outlook • Researched and developed a training video for the OIT YouTube channel

    • United States
    • Retail
    • 700 & Above Employee
    • Retail Sales Associate
      • Dec 2021 - Jun 2022

      • Demonstrated exceptional organizational skills by efficiently arranging items on the sales floor according to size, brand, and color, enhancing visual appeal and customer accessibility • Delivered a personalized customer experience by providing knowledgeable assistance, ensuring customer satisfaction, and building long-lasting relationships • Maintained up-to-date knowledge of the latest stock, specializing in activewear, dresses, and lingerie, enabling effective product recommendations and superior customer service • Consistently surpassed sales targets, earning a place on the top 10 sales list, highlighting exceptional sales performance and dedication • Assisted customers in selecting clothing items based on their specific needs, offering advice and recommendations tailored to their preferences • Demonstrated efficiency and speed at the checkout counter, ensuring a seamless and swift transaction process, leaving customers with a positive lasting impression. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • IM (Intermural) Official
      • Nov 2021 - Mar 2022

      The Intramural Sports program is committed to providing comprehensive and competitive recreational opportunities for students, faculty, and staff. Intramural sports strive to enhance campus life and student development through programs focusing on social, recreational, and leadership experiences. My duties included: • Managed the responsibility of checking in over ten players on the roster, meticulously verifying attendance and eligibility, ensuring fair participation and adherence to program guidelines • Prioritized the safety of participants by effectively enforcing Intramural (IM) rules and regulations, maintaining a secure and fair playing environment • Acquired extensive knowledge and training in various IM sports, including basketball and volleyball, ensuring accurate interpretation and application of rules during games and events • Recorded sportsmanship ratings, scores, and violations/fouls, fostering positive relationships with participants, resolving conflicts diplomatically, and promoting a friendly and inclusive atmosphere conducive to social interaction and personal growth within the program Show less

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Food Server
      • Aug 2020 - Jan 2022

      • Efficiently managed a section of 8 or more tables, adeptly seating an average of 4+ customers per table, taking orders, and serving food promptly to ensure the utmost customer satisfaction • Attentively analyzed the dining environment and actively gauged customer needs resulting in personalized and exceptional service • Developed strong communication and interpersonal skills through regular interactions with diverse customers whilst fostering a welcoming and friendly atmosphere in the restaurant Show less

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • AVID (Advancement Via Individual Determination) Tutor
      • Feb 2020 - Aug 2021

      • Led and facilitated group sessions, working closely with children ranging from middle school to high school, fostering an inclusive and supportive learning environment • Collaborated with teachers and fellow tutors to effectively manage students, provide comprehensive academic support, and address inquiries across various subjects, including math, English, and history • Provided personalized guidance to 4-5 students per class period, implementing engaging and inquiry-based learning techniques tailored to developing effective study habits and strategies • Successfully utilized new technologies to facilitate seamless communication with colleagues and students, enabling efficient collaboration and information sharing. Show less

    • Worker
      • Nov 2018 - Sep 2019

      Skratch is a demand-based app that connects teens to their local community with postings for short-term tasks. • Supervised a 9-year-old boy with special needs by providing care that incorporated interactive activities (2 months) • Mentored a 10-year-old girl in math, supporting her with practice problems, and ensuring full comprehension (3 months) Skratch is a demand-based app that connects teens to their local community with postings for short-term tasks. • Supervised a 9-year-old boy with special needs by providing care that incorporated interactive activities (2 months) • Mentored a 10-year-old girl in math, supporting her with practice problems, and ensuring full comprehension (3 months)

  • Lands'​ End
    • Plano, Texas
    • Sales Associate
      • Jun 2019 - Aug 2019

      • Tailored school uniforms for 20+ families, ensuring that they have the correct size attire • Generated a consistent volume of fittings during school uniform try-on events • Assisted families with the purchasing of school uniforms on the Lands' End interface • Tailored school uniforms for 20+ families, ensuring that they have the correct size attire • Generated a consistent volume of fittings during school uniform try-on events • Assisted families with the purchasing of school uniforms on the Lands' End interface

    • United States
    • Retail
    • 700 & Above Employee
    • Fashion Ambassador
      • Sep 2018 - May 2019

      The fashion ambassador program is designed to give a behind-the-scenes look at the retail industry. The program hosts monthly meetings to connect members with professionals in merchandising, providing the opportunity to learn about marketing, social media, design, and technology. This program taught me how Nordstrom gathers inspiration and curates its products from the runway, the streets, and popular media. As fashion ambassadors, we participated in style challenges where we were given a prompt with specific criteria that we had to implement in an outfit. We also were able to hear from people that worked with Nordstrom and they all emphasized their appreciation of how Nordstrom emphasizes a healthy work-life balance. Show less

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Video Intern
      • Sep 2018 - Nov 2018

      I worked on setting up the cameras, filming live-action shots, and directing the video feed for Junior Varsity and Varsity football games. I worked on setting up the cameras, filming live-action shots, and directing the video feed for Junior Varsity and Varsity football games.

Education

  • The University of Texas at Dallas
    Bachelor of Business Administration - BBA, Marketing
    2021 - 2023
  • Collin College
    Associate of Arts - AA
    2018 - 2021
  • Plano Sr High School
    High School Diploma
    2017 - 2019

Community

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