Experience

MAGIQ Software

• New Zealand
• Software Development
• 1 - 100 Employee

• Senior Support Consultant

  • Oct 2021 - Present



TAFE Gippsland

• Australia
• Education Administration Programs
• 100 - 200 Employee

• Learning Support Assistant

  • Feb 2021 - Oct 2021

  Provide in-class, small group and individual support to students who have been identified through initial assessment and enrolment or at any stage throughout their study as requiring additional support. Create and maintain an effective and exciting environment of learning. Provide in-class, small group and individual support to students who have been identified through initial assessment and enrolment or at any stage throughout their study as requiring additional support. Create and maintain an effective and exciting environment of learning.



Hussey & Co

• Australia
• Farming
• 1 - 100 Employee

• Personal Assistant/Senior Office Administrator

  • Jan 2017 - Nov 2020

  Run the office for a gourmet baby leaf salad company, Personal Assistant to Farm Manager. KPI & Monthly Reporting, Auditing, Finance/Purchase Orders, data entry, prepare and run toolbox meetings, prepare field days, liaise with suppliers. Data entry and Purchase order management using Xero and Approval Max. Assist with catering for corporate lunches/events, ordering and management of stationery and office supplies. Email and diary management. Part time to Full time. Run the office for a gourmet baby leaf salad company, Personal Assistant to Farm Manager. KPI & Monthly Reporting, Auditing, Finance/Purchase Orders, data entry, prepare and run toolbox meetings, prepare field days, liaise with suppliers. Data entry and Purchase order management using Xero and Approval Max. Assist with catering for corporate lunches/events, ordering and management of stationery and office supplies. Email and diary management. Part time to Full time.



Boisdale Consolidated School

• Learning Assistant

  • Jan 2018 - Dec 2018

  Working with 26 Foundation Students, l assist and support the classroom teacher working under her direction to: help build an effective learning environment by working with teachers, give correct support to students with diverse needs to achieve success and independence, include children in all activities and through understanding the school’s policies and codes of behaviour. Also assisted with office duties. Working with 26 Foundation Students, l assist and support the classroom teacher working under her direction to: help build an effective learning environment by working with teachers, give correct support to students with diverse needs to achieve success and independence, include children in all activities and through understanding the school’s policies and codes of behaviour. Also assisted with office duties.



Boisdale Consolidated School

• Integration Aide – Education Support

  • Jul 2017 - Oct 2017

  Primarily worked with a student in Foundation with severe autism and assisted in Foundation/Grade 1 class in literacy and maths rotations. Learnt some Auslan, assisted with office administration tasks, create and assist with drama play prop’s. Work with other students who have learning needs and assist where needed. Primarily worked with a student in Foundation with severe autism and assisted in Foundation/Grade 1 class in literacy and maths rotations. Learnt some Auslan, assisted with office administration tasks, create and assist with drama play prop’s. Work with other students who have learning needs and assist where needed.



Kemp Aquatics

• Swimming Instructor

  • Oct 2015 - Jun 2017

  Setup pool for infant and school swimming lessons. Teach a survival skill of up to 8 students per class. Teach with encouragement and positive reinforcement. VicSwim – Summer Program. Setup pool for infant and school swimming lessons. Teach a survival skill of up to 8 students per class. Teach with encouragement and positive reinforcement. VicSwim – Summer Program.



Boisdale Community Playgroup

• President - Volunteer Work

  • Sep 2014 - Feb 2015

  Setup Playgroup and assist in managing two sessions per week. Structure weekly sessions and source different ideas of craft. Interact with children, build friendships and networks with people in the community. Update and respond to enquiries of the group’s Facebook page as well as managing Playgroup Victoria memberships. Enhance parenting skills, share tips and experiences. Provide children with countless opportunities to learn and grow through playing, sharing and socialising. Provide a safe, fun and engaging environment and provide an interactive social experience for children from birth to five years and their parents or guardians. Member of the committee, treasurer tasks, run committee meetings and I have successfully applied for grants.



Meg's Takeaway

• Book Keeper/Payroll Clerk

  • Oct 2013 - Feb 2014

  Enter Data into Cash Flow Manager program, Prepare BAS Statements, Responsible for weekly pay runs electronically and manually. Liaise with customers and suppliers. Operated the till and served customers. Enter Data into Cash Flow Manager program, Prepare BAS Statements, Responsible for weekly pay runs electronically and manually. Liaise with customers and suppliers. Operated the till and served customers.



Fujitsu Australia Pty Ltd

• Support Manager (SAP Consultant, Senior Business Analyst)

  • Nov 2005 - Aug 2007

  Managed team of five, Co-ordinate day to day operational requirements, liaise with customers to identify and analyse business requirements, qualitive assurance, consulting, test and install a customized financial system for Local Government Councils, Health Services and Waterboards. Train end users. Trouble shoot software and hardware problems faced by customers. Fix bugs and errors, install patches, run and log helpdesk issues. Roll out SAP system. SQL & reporting. Managed team of five, Co-ordinate day to day operational requirements, liaise with customers to identify and analyse business requirements, qualitive assurance, consulting, test and install a customized financial system for Local Government Councils, Health Services and Waterboards. Train end users. Trouble shoot software and hardware problems faced by customers. Fix bugs and errors, install patches, run and log helpdesk issues. Roll out SAP system. SQL & reporting.



Management and Executive Software Pty Ltd

• Professional Services Manager, Senior Business Consultant

  • Sep 2003 - Nov 2005

  Take control of appropriate elements of the software development life cycle (i.e. such as business requirements, business benefits, user acceptance testing, user documentation etc). Conduct a Client Needs Analysis (CNA), identify and analyse business and client requirements. Gather information and prepare work orders. Automate key financial processes and possess the responsibility of the end to end deliveries of the projects. Prepare and develop high level technical specifications for programmers and developers, liaise with technical consultants. Test BIS (Business Intelligence Solution) Software – Versions 7 & 8. Provide high quality customer focused service and training services to end users whether it be one on one or group training and prepare software user manuals. Raise requirements for fixes and enhancements with the development team. Ensure timelines are met. Understand and analyse various Financial Systems and databases (Oracle Financials, Authority, Finance One, JD Edwards, Golden Plains, LOGIS). Professional Services Manager Roles and Responsibilities: Prepare weekly and monthly report. Schedule jobs, Manage team of 8, co-ordinate work. Report to the managing director.



Syngenta Seeds Pty Ltd

• IT Helpdesk Co-ordinator /Accounts Payable/ Admin Assistant

  • Sep 2001 - Sep 2003

  IT Helpdesk Co-ordinator Maintain, manage and co-ordinate computer systems (LAN) and activities to enable continuity of business operations. Setup, install, configure, upgrade and regularly maintain all desktops and laptops to meet the operational needs of employees enforcing global requirements and guidelines. Provide 1st and 2nd level support to 50 users (on-site and remote end users, Australia and New Zealand). Maintain user accounts. Daily server (Main, Exchange, SMS) data backup – ARC Serve 2000. Co-ordinate day to day operational requirements and IS Helpdesk problems for the IT department. Log and maintain IS Helpdesk problems via phone, fax and email into shared log book database. Liaise with clients and inform them of the progress of their problem. Rectify hardware and software problems experienced by users in a timely manner. Establish, maintain and document IS procedures and reports. Undertake software upgrades (anti-virus and remote dial in service; i-PASS). Manage IT supplies and maintain relationship with suppliers. Provide user training for Microsoft Office packages in addition to arranging external training providers for other applications.