Experience

Staff Leasing
• United States
• Human Resources Services
• 1 - 100 Employee
• Benefits Administrator

  • May 2021 - Present

ENV Insurance Agency
• United States
• Insurance
• 1 - 100 Employee
• Customer Care Representative

  • Jun 2015 - May 2021

Liverpool Animal Health Center
• United States
• Veterinary Services
• 1 - 100 Employee
• Receptionist

  • Jun 2014 - Jun 2015


Macy's

• 1 - 100 Employee

• Fine Jewelry Sales Associate

  • Nov 2013 - Sep 2014

  • Manage four (4) separate jewelry and watch counters, ensuring that each is clean, well-organized and presentable. • Demonstrate product knowledge and make personal connections with customers to aid them with their purchase. • Responsible for completing opening and closing counts of merchandise in cases, as well as in the safe. • Communicate effectively with customers, co-workers and managers to foster the most productive and efficient workplace. • Manage four (4) separate jewelry and watch counters, ensuring that each is clean, well-organized and presentable. • Demonstrate product knowledge and make personal connections with customers to aid them with their purchase. • Responsible for completing opening and closing counts of merchandise in cases, as well as in the safe. • Communicate effectively with customers, co-workers and managers to foster the most productive and efficient workplace.



Vestal Creative Services

• Student Intern

  • Jan 2013 - May 2013

  • Collected scholarly articles for their publication in academic books through the use of various academic search engines. • Prepared multiple scholarly articles within a Word document in the correct publication format. • Scanned published books and converted them into Word documents by using Optical Character Recognition (OCR) in preparation for their publication as e-books. • Revised indexes and formats of yet to be published books, searching for errors in spelling and formatting.



Binghamton University Call Center

• Student Information Assistant

  • Jun 2012 - May 2013

  • Acted as a resource center for current and prospective Binghamton University students through Banner Student Systems. • Well-versed in the infrastructure of over 10 departments at Binghamton University. • Assisted approximately 100 students, parents, and community members during each shift seeking information from and about Binghamton University. • Effectively alleviated stress of frustrated callers using mediation techniques. • Acted as a resource center for current and prospective Binghamton University students through Banner Student Systems. • Well-versed in the infrastructure of over 10 departments at Binghamton University. • Assisted approximately 100 students, parents, and community members during each shift seeking information from and about Binghamton University. • Effectively alleviated stress of frustrated callers using mediation techniques.



Boxcar Press Letterpress Shop

• Finisher

  • Jul 2010 - Jan 2012

  • Compiled customer product orders and packaged for mailing. • Assembled hundreds of sample binders for custom wedding invitations, save the dates, and other related stationery. • Responsible for inventory of products in storage. • Inspected hundreds of invitations and greeting cards for errors and ink smudges to ensure deadlines were met. • Compiled customer product orders and packaged for mailing. • Assembled hundreds of sample binders for custom wedding invitations, save the dates, and other related stationery. • Responsible for inventory of products in storage. • Inspected hundreds of invitations and greeting cards for errors and ink smudges to ensure deadlines were met.