Experience

Merchant Lenders Canada
• Financial Services
• 1 - 100 Employee
• Manager

  • Jul 2019 - Present


Indigo

• United States
• Advertising Services

• Customer Service Representative

  • Oct 2018 - Jul 2019

  - Managed deliveries and assisted with carrying out orders to ensure satisfaction - Provided attentive service and proactively assessed guests needs - Restocked display cases with attractive arrangements - Prepared and served coffee, tea, and smoothies - Opened cafe by turning on coffee and espresso machines, placing tables, chairs and displaying pastries - Managed deliveries and assisted with carrying out orders to ensure satisfaction - Provided attentive service and proactively assessed guests needs - Restocked display cases with attractive arrangements - Prepared and served coffee, tea, and smoothies - Opened cafe by turning on coffee and espresso machines, placing tables, chairs and displaying pastries



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Nov 2017 - Oct 2018

  - Maintained store professionalism by cleaning and sanitizing work areas - Restocked display cases with attractive arrangements - Listened carefully to customer requests - Interacted with customers during hectic periods to promote a positive environment -Trained new employees - Maintained store professionalism by cleaning and sanitizing work areas - Restocked display cases with attractive arrangements - Listened carefully to customer requests - Interacted with customers during hectic periods to promote a positive environment -Trained new employees



Segal Centre for Performing Arts

• Canada
• Performing Arts
• 1 - 100 Employee

• Usher

  • Sep 2015 - Oct 2016

  - Assisted patrons with their seating by greeting and providing directions - Collected tickets - Monitored theatre seating availability, service, safety and well being of patrons - Assisted patrons with their seating by greeting and providing directions - Collected tickets - Monitored theatre seating availability, service, safety and well being of patrons



Mission Nouvelle Génération

• Canada
• Non-profit Organization Management
• 1 - 100 Employee

• Customer Service Representative

  • May 2016 - Aug 2016

  - Opened, organized and cleaned boutique - Provided clients with customer service on both the floor and cash - Sorted through and stocked various donations for the boutique - Trained new employees - Opened, organized and cleaned boutique - Provided clients with customer service on both the floor and cash - Sorted through and stocked various donations for the boutique - Trained new employees



Ecole Privee Roya Inc

• Daycare Provider

  • Apr 2015 - Aug 2015

  - Taught children to organize toys, wash hands and follow rules - Used positive reinforcement techniques to promote patience and good behaviours - Monitored children during indoor and outdoor playtime - Taught children to organize toys, wash hands and follow rules - Used positive reinforcement techniques to promote patience and good behaviours - Monitored children during indoor and outdoor playtime



Fednav Limited

• Canada
• Maritime
• 200 - 300 Employee

• Front Desk Receptionist

  • Mar 2014 - May 2014

  - Replaced employee on sick leave for 3 months - Scheduled office meetings and client appointments - Prepared paper packages for shipment, pickup and courier services - Greeted incoming visitors - Answered telephone and transferred calls - Replaced employee on sick leave for 3 months - Scheduled office meetings and client appointments - Prepared paper packages for shipment, pickup and courier services - Greeted incoming visitors - Answered telephone and transferred calls

• Day Camp Counselor

  • Jun 2012 - Aug 2013

  - I worked as a day camp counsellor two summers in a row - Supervised activities and promoted fun, safety and inclusivity - Resolved conflicts that arose between campers - Transported and escorted children on field trips - Planned activities and schedules for assigned groups - I worked as a day camp counsellor two summers in a row - Supervised activities and promoted fun, safety and inclusivity - Resolved conflicts that arose between campers - Transported and escorted children on field trips - Planned activities and schedules for assigned groups