Mary Pieniak

English Teacher at Laurens School District 55
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Contact Information
us****@****om
(386) 825-5501
Location
Simpsonville, South Carolina, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Stephen Palmer

I've had the pleasure to work with Mary for almost my entire time at MultiPlan. Serving as a Sr. Business Analyst, I frequently worked with Mary; relying on her in-depth knowledge and subject matter expertise as a key stakeholder on IT projects. She would consistently serve as a tireless advocate for the best solutions possible, asking questions of the IT team and being a key leader to guide us toward success. Her ability to work collaboratively with a wide range of people in various roles was a positive example to all of us working on these efforts. She has the ability to lead any effort toward a successful outcome!

Linda Gordon-Cohen

I have had the pleasure of working with Mary for over a decade in numerous positions throughout MultiPlan and Private Health Care Systems. Mary shows consistent dedication and diligence in whatever projects she tackles. Whether Mary was managing the relationship with the help desk vendor, running the entire User Acceptance testing team or running a business operations team, she always dedicates herself to excellent results. For example, Mary led the User Acceptance testing team on numerous very large initiatives including implementing a new Content Management tool. She also led a business team on a very complex transition to a new Contract Management system. All of her work is impeccable. I have always enjoyed working with Mary and she would be a valuable addition to any project team.

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Credentials

  • Knowledge Management
    -
    Mar, 2002
    - Oct, 2024

Experience

    • United States
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • English Teacher
      • Aug 2022 - Present
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • South Carolina Certified Substitute Teacher, English, 6 - 12
      • Aug 2021 - Present

      I am a Certified English Teacher, working as a Substitute teacher at the Laurens District 55 High School. I am a contractor with Kelley Education Services. I am a Certified English Teacher, working as a Substitute teacher at the Laurens District 55 High School. I am a contractor with Kelley Education Services.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Operations Analyst - Contractor
      • Nov 2019 - May 2020

      Operations Analyst - Contractor: At United Healthcare, participated in Cognizant TTAP program implementation with UHG personnel to ensure a smooth transition to Decision at Point of Contact management and align Clinical Operations procedures when approved or pended cases arrived in their work queues. This was done by actively attending the daily production and implementation meetings, scrum updates and developing release-driven presentations to all Lines of Business (Commercial, State and National Government and Medicare) outlining the impacts to medical case processing in the next monthly release. Also, acted in the PreAuthorization Deployment and Support Systems issue mailbox by creating and managing "tickets" from issues identified by the Operations teams that needed IT, business or vendor correction or enhancement. Show less

    • United States
    • Investment Banking
    • Manager, User Acceptance Testing
      • Jul 2007 - Nov 2013

      Manage UAT testers: Create test plans and test cases, manage project and report successes and failures in timely manner. Demonstrate understanding of new enhancements' effects on current and future production goals and levels. Develop skill levels of sr testers by challenging their comfort levels and assigning them to train the newer team members. Provide input in all cross functional team meetings. Manage UAT testers: Create test plans and test cases, manage project and report successes and failures in timely manner. Demonstrate understanding of new enhancements' effects on current and future production goals and levels. Develop skill levels of sr testers by challenging their comfort levels and assigning them to train the newer team members. Provide input in all cross functional team meetings.

    • India
    • Hospitals and Health Care
    • Project Leader, Help Desk
      • Sep 1999 - Jun 2007

      This position was responsible for managing and improving the relationship between Private Healthcare Systems and their outsourced Help Desk at Getronics. This included updating the contacts, solver groups, personnel and categories in the Help Desk software, Vantive. Also, any personnel issues between PHCS and Getronics were review and possibly resolved by Mary.

    • Project Manager, Business Renewal
      • Jan 1998 - Sep 1999

      o Facilitated cross functional teams to ensure and complete a seamless implementation of PHCS services and systems for customers within scheduled timeframeso Identified, documented and resolved issues raised by customers as they relate to implementationo Developed, implemented and managed customer communication plans relative to the implementation process including organizing meetings, conference calls, drafting correspondence, client material management and developmento Managed day to day business activities identified in the client implementation plan Show less

    • Customer Implementation Specialist II
      • Jun 1997 - Jan 1998

      o Coordinated implementation activities though IT division to meet client requests and deadlineso Specific areas of responsibilities: Medical Management interface; enrollment interface; Policy interface; Provider cycle tapes; fee schedules; NEIC interface and Hospital Claims Pricing Software. o Communicated with Business/Marketing counterparts to determine appropriate action steps to meet/exceed customer demandso Defined, developed and maintained work plans for team members including defined job responsibilities and evaluated status/performance for upper managemento Met with prospective accounts and developed coordinated work plans to meet and/or exceed effective date deadlines.o Designed processes for effective group implementation and on-line inquiry accesso Designed process for and managed issue resolution database for new FACETS relational database environmento Successfully participated in 5 new carrier implementation in 1997 Show less

Education

  • Lesley University
    Master of Science program, Training and Development
  • Worcester State University
    BA, Cum Laude, Bachelors of Arts, English; Secondary Education Certificiate
  • Iowa State University
    Dairy Science, Pre Veterinary Medicine

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