Experience

Sydney Eisteddfod

• Australia
• Performing Arts
• 1 - 100 Employee

• Volunteer

  • May 2022 - Present

  Currently volunteering as Sydney Eisteddfod gets performers back on stage competing after a 2 year break. Currently volunteering as Sydney Eisteddfod gets performers back on stage competing after a 2 year break.


Direct Ergonomics
• Australia
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee
• Customer Service Specialist

  • Jul 2020 - Present


Sydney University, Conservatorium of Music

• Receptionist/Marketing Assistant - 3 days a week

  • Apr 2016 - Jul 2020

  Provide main point of contact for public, students, academics, conductors, visitors, venue hirers, corporate customers, performers and patrons of the many events at 4x Conservatorium venues. Provide high standard of customer service with phone calls, emails or face to face and make sure response is timely. Provide assistance with box office enquiries, instrument hire, musician hire, tourist requests and make sure patrons to the lunchtime concerts are well looked after. Provide marketing assistance as required with programs for concert venues, uploading Conservatorium events on relevant Sydney whats on websites, helping with events or photo shoots Show less

• Office Manager - 2 days week

  • Aug 2016 - Dec 2018

  Provide oranganisational help with changes to company as it expands its sales function with new defence and government contracts. Implement new office procedures, budgets , health and safety policies and HR functions Implement and identify new software, hardware,support options Find and manage new staff through induction programs and new office procedures Provide oranganisational help with changes to company as it expands its sales function with new defence and government contracts. Implement new office procedures, budgets , health and safety policies and HR functions Implement and identify new software, hardware,support options Find and manage new staff through induction programs and new office procedures



Pearson Australia

• Education Administration Programs

• Customer Experience Specialist

  • Sep 2013 - Feb 2016

  Promoted to Learning Technology team to provide support to the managers delivering technology solutions into the higher education universities. Provide training to Education Consultants and new staff in Pearson Digital Labs. Provided troubleshooting with lecturers, students, ELearning and 247 support on access and course issues.

• Customer Service/Digital Helpdesk

  • Dec 2011 - Sep 2013

  I joined Peason in December 2011 to provide Digital Support during Semester One Launch for Universities in Australia, managing digital queries for students and lecturers with access problems to Pearson Digital Labs.



MLK Productions

• Germany
• Movies, Videos, and Sound

• Director

  • Jan 2009 - Dec 2011

  Web consultancy contracting Web consultancy contracting



Printers Post

• United Kingdom
• Printing Services

• Account Manager

  • Jul 2009 - Dec 2010

  Online classifieds, news and events for the packaging, print and sign industries. Business Development, sponsorship packages, marketing Online classifieds, news and events for the packaging, print and sign industries. Business Development, sponsorship packages, marketing