MARYJANE OKODUWA
Customer Service Department at Benin Medical Care- Claim this Profile
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Bio
Experience
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Benin Medical Care
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Nigeria
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Hospitals and Health Care
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1 - 100 Employee
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Customer Service Department
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Oct 2019 - Present
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Client Service Representative
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Jul 2018 - Present
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Client Service Representative
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Jul 2018 - Present
Providing assistance to a large number of patients on a daily basis and ensuring optimum satisfaction. Handling patient enquiries and referring them to Nurses and Doctors. Handling patient complaints promptly and effectively Managing patients database and making amendments where necessary. Custodian of official documents Briefing patients about our new services.Booking of patients appointmentAnswering of all incoming and outgoing calls.
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Secretary
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Apr 2017 - Sep 2018
Key Responsibilities Wrote minutes of meetings. Properly documented official document. Prepared letters using Microsoft word and dispatched to staff and clients. Prepared and sent out emails to staff and clients Sent out official notifications of meetings via email and letters. Attend meetings with keen attention to details Key Responsibilities Wrote minutes of meetings. Properly documented official document. Prepared letters using Microsoft word and dispatched to staff and clients. Prepared and sent out emails to staff and clients Sent out official notifications of meetings via email and letters. Attend meetings with keen attention to details
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Television Presenter
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2015 - 2017
Key Responsibilities I hosted a programme with one of the reputable broadcasting company in Benin City, Edo State; Anchored a weekly 30 minutes programme (metropolis). Key Responsibilities I hosted a programme with one of the reputable broadcasting company in Benin City, Edo State; Anchored a weekly 30 minutes programme (metropolis).
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Education
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University of benin
Bachelor of Arts - BA, Mass Communication/Media Studies