Experience

Stonemark

• United States
• Real Estate
• 100 - 200 Employee

• Regional Manager

  • Sep 2016 - Present

• Operations Trainer

  • Nov 2014 - Sep 2016

  Responsible for onboarding and mentoring community managers for the entire company. Admin for company training website and responsible for increasing training compliance. Conduct webinar and live training for onsite personnel on lead management software, CL posting tools, Onesite, Ops and Yardi.

• Community Manager

  • Nov 2013 - Nov 2014

  Promoted to manage 640 unit underperforming property. Underwent multi-million dollar renovation project. Focus was on growing rents and revenue while controlling turnover. Achieved Highest NOI Growth award for 2014 by increasing NOI 39% over 2013.

• Community Manager

  • Jul 2006 - Oct 2013

  Hired for takeover of 344 unit property with plans for 4M renovation; Responsible for team creation and retention. Property clean out and lease up; oversee general operations of property; create concession reduction plan; create renewal and marketing strategies; purchasing and budget control; lease and rent evaluations; lease expiration control; oversee renovation operations. Raised occupancy from 88% to 95%. Decreased up front concessions by 45% and recurring Concessions by 40% while achieving 75%+ resident retention. Increased collections by 25%. Decreased delinquency to under 3%. Show less



Alliance Residential Management

• Real Estate
• 1 - 100 Employee

• Property Manager

  • Oct 2003 - Jun 2006

  Manage 404 unit community, staff of 14. Coordinate day to day operations of property. Focus on creating and retaining a solid team in leasing and maintenance. Responsible for creating aggressive and effective leasing and marketing plans, resident retention program. In charge of purchasing, budget creation and budget control. Manage 404 unit community, staff of 14. Coordinate day to day operations of property. Focus on creating and retaining a solid team in leasing and maintenance. Responsible for creating aggressive and effective leasing and marketing plans, resident retention program. In charge of purchasing, budget creation and budget control.



Harbor Management Inc

• Wyntrace Apartments, Atlanta GA

• Property Manager

  • Oct 2001 - May 2003

  Responsible for the operations of 2 communities totaling 243 units. Increased occupancy from 89% to 96% in first 3 months of service. More than doubled traffic in a saturated market through teamwork and innovation. Developed strong resident relations through effective communication and follow-up. Increased resident retention and tripled resident referrals. Responsible for the operations of 2 communities totaling 243 units. Increased occupancy from 89% to 96% in first 3 months of service. More than doubled traffic in a saturated market through teamwork and innovation. Developed strong resident relations through effective communication and follow-up. Increased resident retention and tripled resident referrals.



LEDIC Mgmt. Group

• Property Manager

  • Jun 2000 - Feb 2001

  Responsible for operations of 415 unit residential community. Coordinate turnkey, lease negotiations, contracted services. Consistently achieve record collections, low delinquencies, high occupancy (99%). Personnel development: interviewing, hiring, training, supervising support staff of 12 employees. Provide cost-efficient monitoring of property accounting, monthly reports, maintenance. Process invoices and maintain tight budget control. Responsible for operations of 415 unit residential community. Coordinate turnkey, lease negotiations, contracted services. Consistently achieve record collections, low delinquencies, high occupancy (99%). Personnel development: interviewing, hiring, training, supervising support staff of 12 employees. Provide cost-efficient monitoring of property accounting, monthly reports, maintenance. Process invoices and maintain tight budget control.



Brook Properties

• Property Manager

  • Dec 1994 - Jun 2000

  Responsible for operations of large communities. Managed multiple sites; assisted District Property Manager. Achieved and maintained an occupancy rate in high 90% range (97% average) through combination of proactive measures (effective marketing, thorough screening of prospective residents, cultivating resident referrals) and a strong customer service focus that results in excellent resident retention and low turnover (30% average). Strong leadership skills with the ability to motivate and manage staff. Designed plans and decor to furnish model apartments. Consistently achieved low delinquencies; zero delinquents 8 months in 1999 and 6 months in 2000. Consistently overachieved monthly income commitments by 10%. Awarded "Property Manager of the Year" 1999. Strong abilities in community relations: introduced and developed Neighborhood Watch programs and Crime Awareness seminars and community activities. Show less



Kaimor Management Inc

• Resident Manager

  • May 1994 - Dec 1994

  Managed two challenged properties. Leasing, rent collection, in-house dispossessories, collections. Supervise small staff (3). Computer accounting, bank deposits, process invoices. Handle turnkey, renewals. Interact with residents, prospects, vendors, executive management. Managed two challenged properties. Leasing, rent collection, in-house dispossessories, collections. Supervise small staff (3). Computer accounting, bank deposits, process invoices. Handle turnkey, renewals. Interact with residents, prospects, vendors, executive management.