Experience

Sanford Brown College

• Hospitals and Health Care
• 100 - 200 Employee

• Adjunct Faculty Business Instructor -

  • Sep 2011 - Present

  Instruct business courses within the Business Administration program. Courses include Introduction to Business, Introduction to Marketing, Principles in Management, Customer Relations, Human Resource Management, Interpersonal Communications and College Success. Major accomplishments include: • Providing quality instruction to students through well prepared lesson plans, relevant assignments, fair assessment of learning, and clear documentation of student progress. Challenging students, encouraging participation and motivating students to learn effectively. • Preparing all course materials and lessons. Providing each student with clear course expectations, evaluations and timelines through carefully written outlines and standardized syllabus. • Utilizing various teaching technologies to adapt to the diverse learning styles of non-traditional and first generation students. Applying various teaching strategies to manage the classroom environment. • Mentoring students from diverse backgrounds and providing support to at-risk students to achieve academic success. • Evaluating and critiquing papers and class presentations and providing timely feedback. • Completing final grade sheets, learning assessments and final exam assessments. Show less



Gates & Associates

• Senior Training and Development Consultant

  • Sep 2007 - Sep 2011

  •Independent senior training consultant offering timely and relevant management development training workshops to business executives and organizations. The workshops are designed to meet the client’s specific business goals and bring immediate results. Responsibilities include: conducting the needs assessment, designing training workshop, facilitating the workshop and evaluating the program outcomes. •Some of the types of workshops offered are as follows: Leadership Skills, Customer Service Excellence, Phone Skills, Interviewing and Selection, Time Management, Respect in the Workplace, Team Building, and Communication Skills. - Clients have included organizations from the following industries; financial services, health care, manufacturing, legal services, education, and technology. Show less



ICE Data Services

• United States
• Financial Services
• 700 & Above Employee

• Director of Global Training and Development

  • Feb 1997 - Jun 2006

  Responsible for managing the operations of a training department including; assessing company needs, designing training interventions, facilitating programs, evaluating outcomes, and identifying budget requirements. Worked with senior management to create an annual training strategy to meet business goals. Negotiated and managed a $300,000 training budget. Responsible for managing the operations of a training department including; assessing company needs, designing training interventions, facilitating programs, evaluating outcomes, and identifying budget requirements. Worked with senior management to create an annual training strategy to meet business goals. Negotiated and managed a $300,000 training budget.