Experience

Sysco International Food Group (IFG)

• United States
• Food & Beverages
• 1 - 100 Employee

• Learning and Development Manager

  • Jul 2022 - Present

• Assistant Market Manager

  • Dec 2018 - Jun 2022



Intercoastal Realty Inc

• United States
• Real Estate
• 1 - 100 Employee

• Realtor Associate

  • Feb 2016 - Apr 2018

   Provided guidance and assistance to sellers and buyers in marketing and purchasing property for the right price under the best terms.  Determined clients’ needs and proposed solutions that suit them, many times listening carefully and reading between the lines of what their true desires are.  Intermediated the negotiation process, consulted clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing.  Performed… Show more  Provided guidance and assistance to sellers and buyers in marketing and purchasing property for the right price under the best terms.  Determined clients’ needs and proposed solutions that suit them, many times listening carefully and reading between the lines of what their true desires are.  Intermediated the negotiation process, consulted clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing.  Performed comparative market analysis to estimate the properties’ value.  Developed and maintained networks with appraisers, escrow companies, attorneys, mortgage lenders and home inspectors.  Promoted sales through social media, advertisements, open houses and listing services such as Zillow and Realtor.com.  Taught other agents in the office on the new Multiple Listing Software, Matrix, that was launched in 2016. Show less  Provided guidance and assistance to sellers and buyers in marketing and purchasing property for the right price under the best terms.  Determined clients’ needs and proposed solutions that suit them, many times listening carefully and reading between the lines of what their true desires are.  Intermediated the negotiation process, consulted clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing.  Performed… Show more  Provided guidance and assistance to sellers and buyers in marketing and purchasing property for the right price under the best terms.  Determined clients’ needs and proposed solutions that suit them, many times listening carefully and reading between the lines of what their true desires are.  Intermediated the negotiation process, consulted clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing.  Performed comparative market analysis to estimate the properties’ value.  Developed and maintained networks with appraisers, escrow companies, attorneys, mortgage lenders and home inspectors.  Promoted sales through social media, advertisements, open houses and listing services such as Zillow and Realtor.com.  Taught other agents in the office on the new Multiple Listing Software, Matrix, that was launched in 2016. Show less



CEB

• France
• Design Services
• 1 - 100 Employee

• Commercial Coordinator

  • Jul 2014 - Nov 2015

  Commercial Coordinator  Directly supported account management team to achieve quarterly and annual goal in addition to upwardly manage SSPD staff and managers, in conjunction with coaching on CRM software such as Salesforce.com and territory reporting.  Worked closely with the Member Support Center, IT, and other departments to communicate and conduct trouble shooting with client-members.  Acted as applications super user for revenue team to support ad hoc data requests, training… Show more Commercial Coordinator  Directly supported account management team to achieve quarterly and annual goal in addition to upwardly manage SSPD staff and managers, in conjunction with coaching on CRM software such as Salesforce.com and territory reporting.  Worked closely with the Member Support Center, IT, and other departments to communicate and conduct trouble shooting with client-members.  Acted as applications super user for revenue team to support ad hoc data requests, training and questions from the frontline.  Served as Business Mastery Coordinator for the Finance and Legal Practice; coordinated all logistics with senior staff and participating Individual Contributors, six scheduled & completed while in role, and provided feedback to Business Mastery team for continued efficiency and success.  Served as co-Referral Campaign Manager with my manager; qualifying valid referrals in correspondence with Rules & Regulations and gave suggestions on the process to ensure adoption and understanding for eligible staff.  Tracked, compiled, and analyzed essential revenue-related data from Salesforce.com and created weekly and monthly reports used for strategic planning. Show less Commercial Coordinator  Directly supported account management team to achieve quarterly and annual goal in addition to upwardly manage SSPD staff and managers, in conjunction with coaching on CRM software such as Salesforce.com and territory reporting.  Worked closely with the Member Support Center, IT, and other departments to communicate and conduct trouble shooting with client-members.  Acted as applications super user for revenue team to support ad hoc data requests, training… Show more Commercial Coordinator  Directly supported account management team to achieve quarterly and annual goal in addition to upwardly manage SSPD staff and managers, in conjunction with coaching on CRM software such as Salesforce.com and territory reporting.  Worked closely with the Member Support Center, IT, and other departments to communicate and conduct trouble shooting with client-members.  Acted as applications super user for revenue team to support ad hoc data requests, training and questions from the frontline.  Served as Business Mastery Coordinator for the Finance and Legal Practice; coordinated all logistics with senior staff and participating Individual Contributors, six scheduled & completed while in role, and provided feedback to Business Mastery team for continued efficiency and success.  Served as co-Referral Campaign Manager with my manager; qualifying valid referrals in correspondence with Rules & Regulations and gave suggestions on the process to ensure adoption and understanding for eligible staff.  Tracked, compiled, and analyzed essential revenue-related data from Salesforce.com and created weekly and monthly reports used for strategic planning. Show less



iHeartMedia

• United States
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Key Account Coordinator

  • Aug 2012 - Jul 2014

   Directly supported multiple Integrated Media Solution Providers with administrative work such as managing their calendars, binding presentation packets, and compiling client research to be better equipped to sell air time for 700 WLW/WCKY/WSAI, Cincinnati Reds, and Cincinnati Bengals.  Assisted Integrated Media Solution Providers with creation of proposals customized for each individual client.  Created step by step training guides for new Integrated Media Solution Providers and Key… Show more  Directly supported multiple Integrated Media Solution Providers with administrative work such as managing their calendars, binding presentation packets, and compiling client research to be better equipped to sell air time for 700 WLW/WCKY/WSAI, Cincinnati Reds, and Cincinnati Bengals.  Assisted Integrated Media Solution Providers with creation of proposals customized for each individual client.  Created step by step training guides for new Integrated Media Solution Providers and Key Account Coordinators on the programs and procedures while also acting as the  Planned and executed client/employee functions including Cincinnati Reds and Cincinnati Bengals golf outings, Tommy Tuberville Luncheon, Cincinnati Bengals Legend Luncheon, and WEBN Riverfest.  Ensured that the proper commercials air with the appropriate content for clients using the program Vcreative and trouble shot when an issue occurred.  Inputted orders for 700 WLW/ WCKY/ WSAI using Radio Fusion. Show less  Directly supported multiple Integrated Media Solution Providers with administrative work such as managing their calendars, binding presentation packets, and compiling client research to be better equipped to sell air time for 700 WLW/WCKY/WSAI, Cincinnati Reds, and Cincinnati Bengals.  Assisted Integrated Media Solution Providers with creation of proposals customized for each individual client.  Created step by step training guides for new Integrated Media Solution Providers and Key… Show more  Directly supported multiple Integrated Media Solution Providers with administrative work such as managing their calendars, binding presentation packets, and compiling client research to be better equipped to sell air time for 700 WLW/WCKY/WSAI, Cincinnati Reds, and Cincinnati Bengals.  Assisted Integrated Media Solution Providers with creation of proposals customized for each individual client.  Created step by step training guides for new Integrated Media Solution Providers and Key Account Coordinators on the programs and procedures while also acting as the  Planned and executed client/employee functions including Cincinnati Reds and Cincinnati Bengals golf outings, Tommy Tuberville Luncheon, Cincinnati Bengals Legend Luncheon, and WEBN Riverfest.  Ensured that the proper commercials air with the appropriate content for clients using the program Vcreative and trouble shot when an issue occurred.  Inputted orders for 700 WLW/ WCKY/ WSAI using Radio Fusion. Show less



Miami University

• United States
• Higher Education
• 700 & Above Employee

• Student Manager at Erickson Dining Hall

  • Aug 2008 - May 2012

  • Hired, scheduled, and disciplined student employees • Onboarded student employees to ensure that they were properly trained and consistently followed sanitation procedures • Acquired conflict management skills through dealing with student employee issues • Worked 20 hours a week while enrolled as a full time student • Hired, scheduled, and disciplined student employees • Onboarded student employees to ensure that they were properly trained and consistently followed sanitation procedures • Acquired conflict management skills through dealing with student employee issues • Worked 20 hours a week while enrolled as a full time student



McDonald's Corporation

• Food and Beverage Services
• 1 - 100 Employee

• Crew Trainer

  • May 2007 - Jan 2010

  • Promoted as Crew Trainer and coached new employees to procedures and policies • Took customer orders and collected payments at counter & drive-thru window • Prepared, packaged and distributed customer orders • Provided fast and attentive customer service both at counter and at drive thru. • Dealt directly with difficult customers and have acquired the proper skills to calm the issue while promoting their return visit • Promoted as Crew Trainer and coached new employees to procedures and policies • Took customer orders and collected payments at counter & drive-thru window • Prepared, packaged and distributed customer orders • Provided fast and attentive customer service both at counter and at drive thru. • Dealt directly with difficult customers and have acquired the proper skills to calm the issue while promoting their return visit