Experience

Devoted Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Community Outreach Specialist

  • Apr 2022 - Present

  United States



Aetna, a CVS Health Company

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Community Outreach Coordinator

  • Jun 2019 - Apr 2022



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Community Outreach Coordinator/Retention Event Manager

  • Mar 2016 - Jun 2019

  Dallas, Texas Responsible for organizing member retention events in the community Support the Sales/Marketing team in assigned territory Establish new relationships and maintain existing ones Collaborate with Sales Agents and Agent Managers to understand their needs Identify opportunity and develop a Marketing strategy, in a diverse multi-cultural Senior citizen population, which is supportive to the Sales Agent's networking (territory) Share our mission to help people live healthier lives… Show more Responsible for organizing member retention events in the community Support the Sales/Marketing team in assigned territory Establish new relationships and maintain existing ones Collaborate with Sales Agents and Agent Managers to understand their needs Identify opportunity and develop a Marketing strategy, in a diverse multi-cultural Senior citizen population, which is supportive to the Sales Agent's networking (territory) Share our mission to help people live healthier lives, throughout the communities we service Create educational and sales events within our targeted population Execute, plan and coordinate resources (i.e., Vendors, Partners, Sales Agent, etc.) to ensure a successful event Responsible for meeting or exceeding targeted growth, retention, and enrollment expectations within assigned territory Show less



Assist Marketing

• Event Manager

  • Mar 2011 - Mar 2016

  Dallas, TX and Austin, TX Conversationally delivered key product messages while keeping a positive and upbeat attitude. Managed up to 15 promotional staff. This included delegating duties, scheduling breaks, arranging parking, giving staff directions, keeping team moral high, and completed staff time sheets. Executed flawless events while keeping the client very pleased. Completed very detailed event recaps. Captured candid and action shot photos. Assisted in staffing high quality staff for events.



Multiple Marketing Companies

• Market Manager/Brand Ambassador

  • May 2007 - Mar 2016

  Multiple Marketing companies including MKTG and Legacy Marketing Partners in Dallas, TX and Los Angeles, CA Deliver key product messages about new and existing products. Assisted Account Managers in the execution of flawless events including PR stunts. Completed event recaps, photos, and reports.



Resource One Credit Union

• United States
• Banking
• 1 - 100 Employee

• Marketing & Events Coordinator

  • Mar 2013 - Sep 2015

  Dallas, TX Coordinates marketing, advertising, and sales promotions. Assists with the development of marketing and advertising programs and collateral materials. Assists with the planning and implementing marketing and sales activities. Works with various outside vendors to ensure production of activities/items are on schedule and within budget guidelines. Coordinates various sales/marketing programs and special events; monitors planning, schedules and implementation for internal and external… Show more Coordinates marketing, advertising, and sales promotions. Assists with the development of marketing and advertising programs and collateral materials. Assists with the planning and implementing marketing and sales activities. Works with various outside vendors to ensure production of activities/items are on schedule and within budget guidelines. Coordinates various sales/marketing programs and special events; monitors planning, schedules and implementation for internal and external programs as required for proper execution of each event. Coordinates the annual meeting, including production of reports, facilities, and meeting logistics. Develops editorial content for member relations publications and collateral materials. Conducts competitive marketing research for products/services. Assist with research to ensure timely and accurate member complaint/grievance response activity. Assist with staff training programs to ensure internal and external member relations. Maintains the credit union's intranet and website ensuring creativity, timeliness, accuracy or editorial content. Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Implementation Manager

  • May 2003 - May 2007

  Participated in the analysis and design, implementation, testing, and maintenance of Telegence billing system including: Researched and corrected Serfs and Webtrax (issues) in multiple Telegence environments. Researched issues and analyzed/mapped data from custom reports created using SQL and Access. Assisted in the building of multiple long distance billing tables such as: Price Plans, Features, and FYI bill messages.



CenturyTel, LLC

• IT Analyst

  • Jan 2001 - May 2003

  Participated in the analysis and design, implementation, testing, and maintenance of Telegence billing system including: Researched and corrected Serfs and Webtrax (issues) in multiple Telegence environments. Researched and corrected Serf (issues) in multiple Ensemble environments. Researched issues and analyzed/mapped data from custom reports created using SQL and Access. Assisted in the building of multiple billing tables including: One Time Charges, Recurring Charges, Discounts… Show more Participated in the analysis and design, implementation, testing, and maintenance of Telegence billing system including: Researched and corrected Serfs and Webtrax (issues) in multiple Telegence environments. Researched and corrected Serf (issues) in multiple Ensemble environments. Researched issues and analyzed/mapped data from custom reports created using SQL and Access. Assisted in the building of multiple billing tables including: One Time Charges, Recurring Charges, Discounts, and Price Plans. Show less