Maryam Subzwari
IT Support Trainee Member at Technical Skills Development Platform (JOBSKILLSHARE)- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Valleyview, Alberta, Canada, CA
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Credentials
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TestOut PC Pro Certification
TestOut CorporationMar, 2023- Nov, 2024
Experience
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JOBSKILLSHARE Tech Career Solutions
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United States
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Internet Publishing
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1 - 100 Employee
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IT Support Trainee Member
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Jan 2023 - Present
•Thoroughly document resolution steps to maintain accurate records. •Create, prioritize, analyze, and promptly resolve helpdesk tickets to ensure customer satisfaction. •Install and configure VMware, VirtualBox, and Windows Server 2016 to meet system requirements. •Successfully integrate Windows 10 machines with a Windows Server 2016 domain. •Create and customize Active Directory user accounts to meet specific organizational needs. •Configure Window Server 2016 domain settings, server name, TCP/IP settings, and remote desktop to ensure seamless network operation. Show less
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Education
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National University of Computer and Emerging Sciences
Bachelor of Science - BS, Computer Science -
National University of Computer and Emerging Sciences
Master of Science - MS, Computer Science
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