Experience

Nesherr Media Limited

• Customer Service Manager



Nesherr Media Limited

• Customer Success Manager

  Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction. Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services. Develop, prepare, and nurture customers for advocacy. Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals. Work to identify and/or develop upsell opportunities. Advocate customer needs/issues cross-departmentally. Program manage account escalations. Show less



Unilorin 89.3fm

• Radio Broadcaster

  • Sep 2014 - Jun 2015

  researching topics and background information for items to be featured on the program; planning and rehearsing shows; writing, and sometimes memorizing scripts; liaising with other members of the production and technical teams. researching topics and background information for items to be featured on the program; planning and rehearsing shows; writing, and sometimes memorizing scripts; liaising with other members of the production and technical teams.