Experience

Alberta Association of Optometrists

• Canada
• Medical Practices
• 1 - 100 Employee

• Administrative Assistant / Receptionist

  • Jul 2023 - Present

  • Respond to telephone, e-mail and in-person inquiries from members, business partners and other parties • Refer inquiries to the appropriate individuals across the organization • Take and record telephone, e-mail or written messages for staff members • Type forms, letters, reports and memos as necessary for the Chief Executive Officer and/or Council members • Administer and manage inbound/outbound mail, including priority post, packages, courier services and other correspondence • Website management including updates, postings and maintenance of internal database • Manage billing inquiries for Insured Services • Process members orders and generate invoices • Formats content for various electronic communications pieces and distributes accordingly. • Create/update communication templates as required. • Support with Association event planning when required • Responsible for the maintenance of all office equipment, including the telephone system • Coordinates and manages the lending/returning of Association equipment as per policy • Order and maintain office and kitchen supplies and office stationary • Assist with maintaining the reception and kitchen areas in a tidy and presentable manner • Maintain filing system Show less



Cushman & Wakefield

• United States
• Real Estate
• 1 - 100 Employee

• Guest Services Supervisor

  • Jan 2022 - Apr 2023

• Guest Service Administrator

  • Feb 2021 - Jan 2022

  I am a Guest Service Administrator and Marketing Assistant for Cushman and Wakefield's Londonderry Mall property.I strive to provide mall guest with excellent guest service, greeting and directing them accordingly, answering guest queries on the phone, through social media channels, and through the online portal Kipsu. I also work diligently with our tenants to present their promotions, contests, sales and events directly to their audience by creating stories using Canva, updating the Londonderry Mall website and social media accounts with Hootsuite, and by posting promotions to Get in the Loop. Show less