Mary Wood

Customer Service at Knowlton Technologies, LLC
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Location
Watertown, New York, United States, US

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Experience

    • United States
    • Paper and Forest Product Manufacturing
    • 1 - 100 Employee
    • Customer Service
      • Jan 2015 - Present

      All aspects of customer service such as order entry, work closely with the sales, logistics/shipping, purchasing, production and scheduling teams. Tracking orders through the manufacturing systems. Maintaining customer reports sent on a weekly basis. Assisting in cycle counting for materials and finished goods. All aspects of customer service such as order entry, work closely with the sales, logistics/shipping, purchasing, production and scheduling teams. Tracking orders through the manufacturing systems. Maintaining customer reports sent on a weekly basis. Assisting in cycle counting for materials and finished goods.

    • Packaging and Containers Manufacturing
    • 1 - 100 Employee
    • Manager Customer Service/Inside Sales
      • Jul 2007 - May 2012

      Scheduled manufacturing orders on a 144" wide paper machine. Product line was coated free sheet material. Managed customer service area along with being an inside sales representative working closely with our production and shipping teams. Scheduled manufacturing orders on a 144" wide paper machine. Product line was coated free sheet material. Managed customer service area along with being an inside sales representative working closely with our production and shipping teams.

    • Patient Scheduling and Billing Clerk
      • May 2001 - Jul 2007

      Schedule patients dental appointment and billed all insurance companies patients claims. Did the bookkeeping for the office. Schedule patients dental appointment and billed all insurance companies patients claims. Did the bookkeeping for the office.

    • Customer Service Representative
      • Nov 2000 - Apr 2001

      All aspects of Customer Service.Company closed All aspects of Customer Service.Company closed

    • Customer Service Representative
      • Jun 2000 - Nov 2000

      My duties were all functions of customer service for a short time and was offered a position with another paper company. My duties were all functions of customer service for a short time and was offered a position with another paper company.

    • Customer Service/Inside sales
      • May 1982 - Dec 1999

      All aspects of customer service. Company closed. All aspects of customer service. Company closed.

Education

  • Central City Business Institute
    Associate's degree, Business Administration and Management, General
    1980 - 1982

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