Mary Vorasane

Customer Success Manager at Netsmartz
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Contact Information
us****@****om
(386) 825-5501
Location
Kitchener, Ontario, Canada, CA
Languages
  • English Full professional proficiency
  • Lao Professional working proficiency

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Bio

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Mary worked as a recruiter at one of the sites I work closely with. She has demonstrated time again the ability to remain calm, focused and pragmatic in high stress times. You can always count on her to stepin at the 9th to help clean up any mess regardless who messed up. Definitely a team player. It was a pleasure working with Mary and I look forward to doing it again.

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Experience

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Success Manager
      • Jul 2021 - Present

    • Canada
    • Banking
    • 500 - 600 Employee
    • National Sales Coordinator
      • Apr 2018 - Jul 2021

    • Canada
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sales Support Specialist
      • Dec 2010 - Jun 2017

    • India
    • Executive Offices
    • 700 & Above Employee
    • Recruitment Specialist
      • 2007 - Dec 2010

    • Marketing and Sales Associate
      • Oct 2009 - Oct 2010

      Demonstrate success with marketing and sales of BELL entertainment services Responsible for developing professional relationships and resolve customer issues Deliver strong persuasiveness, time management, creative and organizational skills Excellent written, verbal and interpersonal communication skills Create and record customer orders accurately and in a timely fashion Demonstrate success with marketing and sales of BELL entertainment services Responsible for developing professional relationships and resolve customer issues Deliver strong persuasiveness, time management, creative and organizational skills Excellent written, verbal and interpersonal communication skills Create and record customer orders accurately and in a timely fashion

    • IT Recruitment Consultant
      • Mar 2009 - Dec 2009

      Responsible for sourcing talents and candidates and adding them into the applicant tracking management software Recruit, qualify and place permanent and contract candidates for various roles Ensure high closing ratio of the candidates once the job offers are presented to them coached each candidates throughout the full cycle of the interviewing process with clients Gather candidates job search criteria and advise them on further career development Pre-screen applicants both in… Show more Responsible for sourcing talents and candidates and adding them into the applicant tracking management software Recruit, qualify and place permanent and contract candidates for various roles Ensure high closing ratio of the candidates once the job offers are presented to them coached each candidates throughout the full cycle of the interviewing process with clients Gather candidates job search criteria and advise them on further career development Pre-screen applicants both in person and by telephone and responsible for reference checking Provide continuous feedback to candidates regarding their status when presented to clients working with internal and external databases, referrals, networking to attract more talents Create weekly activity reports for weekly one-on-one meeting with the President and ensure the metrics are met Show less Responsible for sourcing talents and candidates and adding them into the applicant tracking management software Recruit, qualify and place permanent and contract candidates for various roles Ensure high closing ratio of the candidates once the job offers are presented to them coached each candidates throughout the full cycle of the interviewing process with clients Gather candidates job search criteria and advise them on further career development Pre-screen applicants both in… Show more Responsible for sourcing talents and candidates and adding them into the applicant tracking management software Recruit, qualify and place permanent and contract candidates for various roles Ensure high closing ratio of the candidates once the job offers are presented to them coached each candidates throughout the full cycle of the interviewing process with clients Gather candidates job search criteria and advise them on further career development Pre-screen applicants both in person and by telephone and responsible for reference checking Provide continuous feedback to candidates regarding their status when presented to clients working with internal and external databases, referrals, networking to attract more talents Create weekly activity reports for weekly one-on-one meeting with the President and ensure the metrics are met Show less

    • Human Resources Coordinator
      • Oct 2005 - Jul 2008

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Human Resources Assistant (Co-op)
      • May 2006 - Jul 2006

      Responsible for coordinating project to implement talent acquisition procedures to meet corporate recruiting goals and objectives Developed interview guidelines and Canadian legal procedures for hiring managers Established and implemented “preferred vendor” partnerships that promoted Baxter’s talent acquisition needs Provided support to the HR Team with projects and other assigned duties as assigned by the HR Director Responsible for coordinating project to implement talent acquisition procedures to meet corporate recruiting goals and objectives Developed interview guidelines and Canadian legal procedures for hiring managers Established and implemented “preferred vendor” partnerships that promoted Baxter’s talent acquisition needs Provided support to the HR Team with projects and other assigned duties as assigned by the HR Director

    • Receptionist
      • Jan 2000 - Jan 2001

      Greeted members and guests and promoting a friendly work-out environment and offer information to clients that the facility offers Entered Customer data and operated computer system Kept display of pro shop tidy and helped customer with purchases Greeted members and guests and promoting a friendly work-out environment and offer information to clients that the facility offers Entered Customer data and operated computer system Kept display of pro shop tidy and helped customer with purchases

Education

  • Western University
    BA, Political Science
    2001 - 2005
  • Mohawk College
    Human Resources Management, HR
    2006 - 2007

Community

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