Experience

Upstream Brewing Company

• United States
• Food & Beverages
• 1 - 100 Employee

• Server

  • Jun 2021 - Present

  Served guests, opened/closed restaurant. Served guests, opened/closed restaurant.



Scooter's Coffee

• Food & Beverages
• 700 & Above Employee

• Store Manager

  • Aug 2017 - Dec 2020

  Trained over 100 new hires from my location and surrounding areas, trained a couple handfuls of assistant managers, met quota 95% of time, managed up to 26 team members at a time, managed all budgets, costs, deposits, firing/hiring, interviews, inventory, payroll, receipts, and scheduling for store, received numerous bonuses for excelling at sales, lowering turn over rate, and keeping to budgets. Trained over 100 new hires from my location and surrounding areas, trained a couple handfuls of assistant managers, met quota 95% of time, managed up to 26 team members at a time, managed all budgets, costs, deposits, firing/hiring, interviews, inventory, payroll, receipts, and scheduling for store, received numerous bonuses for excelling at sales, lowering turn over rate, and keeping to budgets.



Ace Rent To Own

• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Assistant Manager

  • Sep 2015 - Aug 2017

  Opened/closed store, sales, met quota 99% of time, trained numerous co-workers, cleaned/organized/received shipments for store, handled inbound/outbound calls, helped clients choose/special order furniture and/or appliances. Opened/closed store, sales, met quota 99% of time, trained numerous co-workers, cleaned/organized/received shipments for store, handled inbound/outbound calls, helped clients choose/special order furniture and/or appliances.



PayPal

• United States
• Software Development
• 700 & Above Employee

• Debit Card Specialist

  • Jan 2014 - Sep 2015

  Completed 8 week training class, took inbound/outbound calls and emails (English and Spanish), Made 100% quotas each quarter, participated in Harvard Online course, awarded #1 in department for customer service surveys. Completed 8 week training class, took inbound/outbound calls and emails (English and Spanish), Made 100% quotas each quarter, participated in Harvard Online course, awarded #1 in department for customer service surveys.



Nobbies

• United States
• Retail
• 1 - 100 Employee

• Wedding Consultant

  • May 2010 - Jan 2014

  Independently cleaned, organized, and stocked department, handled customized wedding invitation orders, supervised when department manager was not available, front end assistance, cross trained in multiple roles, utilized microsoft office in day to day activities, independently cataloged thousands of invitations, assisted brides in creation and construction of event decor, presented at several bridal shows Independently cleaned, organized, and stocked department, handled customized wedding invitation orders, supervised when department manager was not available, front end assistance, cross trained in multiple roles, utilized microsoft office in day to day activities, independently cataloged thousands of invitations, assisted brides in creation and construction of event decor, presented at several bridal shows