Mary Robertson
911 Supervisor, Public Education Team Coordinator at Tri-Com Central Dispatch- Claim this Profile
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English -
Topline Score
Bio
Credentials
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APCO CTO
APCO InternationalFeb, 2015- Oct, 2024 -
LEADS/NCIC
Illinois State PoliceAug, 2000- Oct, 2024 -
APCO EMD
APCO International -
APCO Fire Service Communications
APCO International -
Below 100 Trainer
Below 100 -
NIMS 100
FEMA -
NIMS 700
FEMA
Experience
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Tri-Com Central Dispatch
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United States
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Public Safety
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1 - 100 Employee
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911 Supervisor, Public Education Team Coordinator
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Apr 2016 - Present
911 Supervisor for the Tri-City area, including St. Charles PD/FD, Geneva PD/FD, Batavia PD/FD, Elburn PD/FD, Sugar Grove PD/FD, South Elgin PD, Waubonsee College PD and North Aurora FD. Population approx 100,000. I also run the Public Education Team which does presentations on 911 education and employee recruitment. 911 Supervisor for the Tri-City area, including St. Charles PD/FD, Geneva PD/FD, Batavia PD/FD, Elburn PD/FD, Sugar Grove PD/FD, South Elgin PD, Waubonsee College PD and North Aurora FD. Population approx 100,000. I also run the Public Education Team which does presentations on 911 education and employee recruitment.
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Founder & President
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Nov 2013 - Present
Non-for-Profit Organization that honors fallen officers, provides support to their families and contributes financially to their memorials. We also send care packages to injured or sick officers. Our facebook page is very active with updates, give-aways, events and fundraisers. www.facebook.com/projectblueIL Non-for-Profit Organization that honors fallen officers, provides support to their families and contributes financially to their memorials. We also send care packages to injured or sick officers. Our facebook page is very active with updates, give-aways, events and fundraisers. www.facebook.com/projectblueIL
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Peoria Police Department
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Law Enforcement
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1 - 100 Employee
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911 Dispatcher
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May 2004 - Apr 2016
Call Taker & dispatcher for 3 police and 5 fire/EMS agencies, population approximately 30,000. MABAS Division 42 Secondary Dispatch.Records entry for police reports, accidents, citations, including LEADS/NCIC.Handle department walk-in's.CTO - Communications Training Officer - assisting in creating a training program for the department. Call Taker & dispatcher for 3 police and 5 fire/EMS agencies, population approximately 30,000. MABAS Division 42 Secondary Dispatch.Records entry for police reports, accidents, citations, including LEADS/NCIC.Handle department walk-in's.CTO - Communications Training Officer - assisting in creating a training program for the department.
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911 Dispatcher - Part Time
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Aug 2003 - May 2004
Call taker & dispatcher for the City's police and fire department, population approximately 6,200. Position required handling emergency and non emergency calls, radio operations, walk-in's to the police station and records entry. Call taker & dispatcher for the City's police and fire department, population approximately 6,200. Position required handling emergency and non emergency calls, radio operations, walk-in's to the police station and records entry.
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911 Dispatcher
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Aug 2000 - May 2003
911 call taker and dispatcher for 7 police departments and 12 fire agencies, covering a population of approximately 38,000. Duties included taking emergency and non emergency calls, handling radio operations, making notifications, and processing the county LEADS/NCIC entries. 911 call taker and dispatcher for 7 police departments and 12 fire agencies, covering a population of approximately 38,000. Duties included taking emergency and non emergency calls, handling radio operations, making notifications, and processing the county LEADS/NCIC entries.
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Deer Creek Fire Dept
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United States
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Public Safety
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1 - 100 Employee
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Volunteer Dispatcher
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May 1998 - 2001
Volunteer Fire Department - I volunteered as a base dispatcher. I would respond in to the station when there was a call and handle radio traffic until the call was completed. I was tasked with documenting times, preparing paperwork and making notifications. I left the department when I moved out of the district. Volunteer Fire Department - I volunteered as a base dispatcher. I would respond in to the station when there was a call and handle radio traffic until the call was completed. I was tasked with documenting times, preparing paperwork and making notifications. I left the department when I moved out of the district.
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Education
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Peoria Notre Dame High School
Diploma, General