Experience

Grand Hyatt Atlanta in Buckhead

• United States
• Hospitality
• 1 - 100 Employee

• Senior Sales Manager

  • Aug 2023 - Present



Carmel Valley Ranch

• United States
• Hospitality
• 1 - 100 Employee

• Senior Group Sales Manager - Carmel Valley Ranch - Hyatt Hotels & Resorts Unbound Collection

  • Apr 2022 - Aug 2023



Hyatt Regency Atlanta

• United States
• Hospitality
• 1 - 100 Employee

• Senior Sales Manager

  • Oct 2013 - Dec 2020



Fairmont Chicago, Millennium Park

• United States
• Hospitality
• 1 - 100 Employee

• Senior National Sales Manager

  • 2005 - 2013

  Handled group segments 75 rooms or more Met and exceeded 25,000 annual room night goals and 1,800 room nights per month Two Time President Club recipient, awarded to top 5% of sellers in the company Fairmont Masters recipient, awarded to sellers within the company that are 125% and above their annual room night goal Conducted yield meetings to determine which group business best maximizes guest room revenue, room rental and food and beverage profit Determined daily and annual room rate strategy Reviewed colleagues contracts, addendums, meeting space agendas and information entered into operating sales system Advised and determined future potential group business for 686 guest room hotel and 60,000 square feet of meeting space Executed group sales contracts to include guest rooms, banquet facilities, catering services and concessions Maintained top key corporate and association accounts for annual repeat business Developed new clients through direct sales efforts including prospecting, attending outside sales calls and events Acted as interim Director of Group Sales Leader of the quarter recipient Show less



The Embassy Suites Downtown Lakefront Hotel

• Greater Chicago Area

• Senior Sales Manager

  • 2003 - 2005

  Handled segments in vertical corporate market of 10 rooms or more. Such as, pharmaceutical, financial, health, insurance, automotive, and consulting industries Generated $2,100,000 in total revenue in less than a year Exceeded each quarterly goal by 15% or more Helped strategize ways to bring additional group, catering and business travel into the hotel Awarded Sales Manager of the Year Handled segments in vertical corporate market of 10 rooms or more. Such as, pharmaceutical, financial, health, insurance, automotive, and consulting industries Generated $2,100,000 in total revenue in less than a year Exceeded each quarterly goal by 15% or more Helped strategize ways to bring additional group, catering and business travel into the hotel Awarded Sales Manager of the Year



The Allerton Crowne Plaza, InterContinetal Hotel Group

• Senior Sales Manager

  • Jun 2001 - Nov 2003

  Handled Corporate and Association segments out of the Midwest and NortheastTop Gun Sales Award, awarded to the top sellers in the companyEach year achieved an average of 135% consumed goals, 135% future production goals, and 1,200 rooms a month consumedGenerated $1,400,000 in consumed room revenue and $1,200,000 revenue in future bookings, for the 2002 yearEstablished and maintained top producing clientsProduced rate guide lines for the sales team on a monthly basisInvolved in revenue maximization on a weekly basis Show less

• Corporate and Association Sales Manager

  • Jul 2000 - Jun 2001

  Served as a "One Stop Shop" for all marketsDirectly responsible for selling, detailing food and beverage, and servicing the client during their meetingsAveraged $500,000 to $650,000 in food and beverage and rooms combined per quarterExceeded food and beverage and room revenue quarterly goals by 30%

• Social and Corporate Catering Sales Manager

  • Mar 2000 - Jul 2000

  Sold, detailed food and beverage, and serviced corporate meetings and weddingsBuilt corporate catering client baseExceeded catering goals by 20%

• Assistant Banquet Manager/Opening Team

  • Jan 1999 - Mar 2000

  Hired and managed banquet servers and banquet housemen staffImplemented banquet training and set-up proceduresDirectly responsible, on a weekly basis, for all banquet server payroll



Hyatt Regency Chicago

• United States
• Hospitality
• 100 - 200 Employee

• Stewarding Supervisor Internship

  • May 1998 - Aug 1998

  Supervised 50+ banquet and utility stewards Reviewed menus and determined equipment needs from 2-2,000 people Transported food and equipment for functions Developed sanitation program and created employee opinion/feedback survey Supervised 50+ banquet and utility stewards Reviewed menus and determined equipment needs from 2-2,000 people Transported food and equipment for functions Developed sanitation program and created employee opinion/feedback survey