Experience

Gulf Project Solutions
• Kuwait
• Business Consulting and Services
• 1 - 100 Employee
• Human Resources Assistant

  • Apr 2021 - Present

MEBS Global
• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• Human Resources Assistant

  • Aug 2018 - Mar 2021


Landmark Group

• United Arab Emirates
• Retail
• 700 & Above Employee

• Retail Coordinator Cum Secretary at Home Centre

  • Jun 2013 - Aug 2017

  Job Responsibilities:• Managing all the stores requirements in Qatar territory.• Responding to sales figure and non-trading items queries via phone, e-mail and in Writing.• Carrying out administrative tasks such as data input, processing information, MIS reports,completing Paperwork and filing documents.• Accurately analyzing statistical data like basket size, Atv, conversion & growth.• Assisting and speaking with all managers from territory using clear and professional Language.• Making customer quotation and local purchase order for different vendors.• Making follow - up calls to confirm non trading items orders and dispatching from Supplier.• Ordering and ensuring the delivery of non-trading items from Dubai concept to Territory.• Coordinating with Warehouse team for receiving and dispatching the non-trading items.• Territory stock controller of non-trading items.• Collaborated with other administrative team members, human resources and the finance departmenton special projects and events.• Decreased company expenses by negotiating pricing with vendors regarding wholesale billing,materials comparison and sourcing of alternative solutions.• Preparing business travel calendar and ensuring the travel requirements are completed.• Improved communication between head office and territory offices by organizing video and telephone conferencing, as well as managing mobile social groups.• Decreased cost of some non-trading items by sourcing other vendors• Managed daily office operations and maintenance of equipment and stationeries.• Prepared daily, weekly, monthly and yearly reports for circulation across all stores in our territory.• Prepared non trading orders by contacting vendors, processing purchase orders, delivery and invoices payments.• Arranged appropriate travel visas, accommodations, agenda, necessary contact and countryinformation for our guests from other territory. Show less

• Head Cashier at Home Centre

  • Jun 2010 - Jun 2013

  Job Responsibilities:• Greet and help customer in person for their satisfaction.• Process daily sales, payments, returns, exchange, refunds and credit cards.• Conducting hands on cashiering for the trainee staff.• Managing and developing the team effectively.• Scheduling store delivery and maintain records of all transaction.• Coaching team to implement excellent service to the customers.• Assist with product display and pricing• Balance money in cash register with sales data.• Filing important documents for auditors.• Preparing outstanding cash and cheque of store for daily banking.• Opening and closing the safety vault for all the cash till floats and store petty cash.• Updating the staff attendance sheet in the system.• Processing the LPO for the different company.• Checking all the closed out reports and making the schedule for cashier's roaster.• Handling store petty cash, stationery's and staff refreshment.. Calculating overtime and loss of pay for employees salary. Show less

• Customer Service Representative at Home Centre

  • Apr 2008 - May 2010

  Job Responsibilities:• Interact with diverse customer base in person and telephonically.• Provide detailed information on services and products to customers.• Recommend service and product options to meet customer needs.• Manage service, product and billing inquiries and complaint• Checking and processing all the customers returned and exchanged items.• Conduct customer satisfaction surveys and generate business through follow up.• Paging or announcing the store events and customer needs, if necessary.• Entered, processed and expedited customer orders.• Addressed customer account queries and problems.• Wrapping the customer items for gift or present.• Encourage the customer to apply the Shukran or loyalty card.• Issuing the promotion gift voucher or coupon.• Relieving all the cashiers on their break time. Show less

• Sales Supervisor at Home Centre

  • Sep 2006 - Mar 2008

  Job Responsibilities:• Provide the highest standards of customer service by demonstrating excellent knowledge of products and services.• Ensure product knowledge workbooks are completed in the given time.• Ensure awareness and vigilance at all the times of security in the store without any negligence.• Ensure the highest standard of merchandising is maintained in store at all time.• Ensure that sections are neat and clean and all the items correctly priced.• Ensure the following are maintained in regards to stocks. Show less

• Sales Associate at Home Centre

  • Sep 2004 - Aug 2006

  Job Responsibilities: . Serves customers by helping them select products. . Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. . Greets and receives customers in a welcoming manner. . Responds to customers' questions.