Experience

Mazzella Companies
• United States
• Automation Machinery Manufacturing
• 100 - 200 Employee
• Project Manager

  • Oct 2022 - Present


Groundworks

• United Kingdom
• Staffing and Recruiting

• Inside Sales Manager

  • Dec 2018 - Sep 2022

  Created new sales opportunities through inbound lead follow up and outbound calls and emails Sold 1.9 Million for the year 2020 Achieved Presidents Club 5 times. Trained the new hires on day to day activities and practices Worked on strategic opportunities for streamlining processes, set up of tools needed for the position, and best practices. Set up positive long term relationship with inspectors, managers, and production. Created new sales opportunities through inbound lead follow up and outbound calls and emails Sold 1.9 Million for the year 2020 Achieved Presidents Club 5 times. Trained the new hires on day to day activities and practices Worked on strategic opportunities for streamlining processes, set up of tools needed for the position, and best practices. Set up positive long term relationship with inspectors, managers, and production.



AAA

• Retail

• Insurance Agent

  • Jun 2015 - Oct 2018

  Sold various insurance products, specializing in auto and home. Trained and Coached all new hires for the 6 month probation period. Responsible for coaching any at risk agents to improve quality and sales. Top sales production 2016-2018. Lead a team of 12 Tidewater Agents. Identified, developed, and promoted 6 individuals to higher-level positions internally. Developed and produce the AAA Insurance training and procedures manual. Sold various insurance products, specializing in auto and home. Trained and Coached all new hires for the 6 month probation period. Responsible for coaching any at risk agents to improve quality and sales. Top sales production 2016-2018. Lead a team of 12 Tidewater Agents. Identified, developed, and promoted 6 individuals to higher-level positions internally. Developed and produce the AAA Insurance training and procedures manual.



Insurance Doctor

• Insurance
• 1 - 100 Employee

• Assistant Manager

  • Jul 2010 - Jun 2015

  Keep track of daily accounting. Make sure all underwriting and follow up work is complete in a timely manner. Review all renewals and cancellations; as well as maintain close ratio over 73%. Supervise and managed 2 other agents. Supervised the preparation, delivery of sales material, and promotions. Prepared variety of status reports including closing and follow up. Developed other agents industry knowledge and skills. CPCU Designated. Keep track of daily accounting. Make sure all underwriting and follow up work is complete in a timely manner. Review all renewals and cancellations; as well as maintain close ratio over 73%. Supervise and managed 2 other agents. Supervised the preparation, delivery of sales material, and promotions. Prepared variety of status reports including closing and follow up. Developed other agents industry knowledge and skills. CPCU Designated.



GEICO

• United States
• Insurance
• 700 & Above Employee

• Insurance Agent, Supervisor

  • Oct 2003 - Jul 2010

  Conducted Process reviews to make procedures more efficient using the Lean Six Sigma Process (green belt). Trained and coached new hires for Auto, RV, and Motorcycle sales and service teams. Completed the Supervisor Prep and Emerging Leader Program. Worked on establishing the GEICO RV product. Sold and serviced all GEICO products with excellent customer interaction. Supervised and managed a sales staff of 10, provided direction, support, and motivations to sales team to meet targets.