Experience

Forresters

• United Kingdom
• Legal Services
• 1 - 100 Employee

• CIPA Qualified Patent Administrator

  • Oct 2011 - Present

  Preparation of documentation for online filing for UK, European, PCT, foreign, national and Design applications; Diary management; Digital dictation, drafting correspondence; Dealing with incoming correspondence both via email and post; CRM data steward, keeping system updated and assisting with any queries Preparation of documentation for online filing for UK, European, PCT, foreign, national and Design applications; Diary management; Digital dictation, drafting correspondence; Dealing with incoming correspondence both via email and post; CRM data steward, keeping system updated and assisting with any queries



Capita Business Services

• IT Services and IT Consulting
• 300 - 400 Employee

• PA to Senior Management Team

  • Jan 2009 - May 2011

  Diary management for 6 Managers and the Business Director in Finance and Operations Responsible for arranging internal and external meetings, organising venues and all facilities Maintenance of the online HR system (Desktop) for all members of staff, ensuring all necessary paperwork is issued for new starters and leavers Ordering all necessary equipment and rectifying any email / IT issues for new starters Ensuring leavers exit interviews are completed, all equipment returned and internal spreadsheets updated for audit purposes Minute taking at internal meetings, producing subsequent reports for management Keeping office adequately stocked with stationery to ensure the smooth running of projects Organising corporate events



Railcare Ltd

• United Kingdom
• Railroad Equipment Manufacturing
• 1 - 100 Employee

• PA to Engineering Director

  • Jan 2008 - Dec 2008

  Diary management, arranging travel and accommodation both within the UK and abroad Sourcing cleaners, gardeners and stationery suppliers to ensure smooth running of the office Maintaining HR records and ensuring all necessary paperwork completed Dealing with expenses, minute taking, typing from written notes and drafting correspondence and presentations Organising corporate events Diary management, arranging travel and accommodation both within the UK and abroad Sourcing cleaners, gardeners and stationery suppliers to ensure smooth running of the office Maintaining HR records and ensuring all necessary paperwork completed Dealing with expenses, minute taking, typing from written notes and drafting correspondence and presentations Organising corporate events



KPMG LLP

• United States
• Civic and Social Organizations

• PA to Partner / Director Secretary

  • Mar 2006 - Dec 2007

  Supported Tax Partner and 3 Directors with extensive diary management First point of contact for clients both face to face and on the telephone Typing correspondence and reports from handwritten and audio (75 wpm audio, 80 wpm copy) Maintaining internal customer database on a daily basis Company research, inputting information onto CRM database Organising and assisting at corporate events Supported Tax Partner and 3 Directors with extensive diary management First point of contact for clients both face to face and on the telephone Typing correspondence and reports from handwritten and audio (75 wpm audio, 80 wpm copy) Maintaining internal customer database on a daily basis Company research, inputting information onto CRM database Organising and assisting at corporate events



Cavanagh Group Ltd

• PA to HNW Investment Consultant

  • Dec 2003 - Mar 2006

  Supporting an Investment Consultant on a one to one basis First point of contact for High Net Worth clients Extensive use of Excel spreadsheets for the preparation of quarterly valuation statements Liaising with external providers to obtain necessary information for completion of statements Preparing Powerpoint presentations for client pitches Arranging client meetings, occasionally attending to understand and improve the process Supporting an Investment Consultant on a one to one basis First point of contact for High Net Worth clients Extensive use of Excel spreadsheets for the preparation of quarterly valuation statements Liaising with external providers to obtain necessary information for completion of statements Preparing Powerpoint presentations for client pitches Arranging client meetings, occasionally attending to understand and improve the process



EY

• Entertainment Providers
• 1 - 100 Employee

• Group Secretary

  • Dec 1995 - Dec 2003

  Group secretary within the Entrepreneurial Services Department Diary management for several members of the management team and audit staff Arranging client meetings, typing client accounts, organising travel and accommodation Organising corporate events including team building sessions with evening entertainment Moved internally into Ernst & Young Financial Management Limited in 2000 which was subsequently sold to the Cavanagh Group in 2003 Initial role was secretarial, supporting a team of consultants and managers, dealing with diary management, organising meetings and typing either from audio or handwritten notes


Ernst & Young Financial Management
• Secretary/Administrator

  • 2000 - 2003