Forex trader

• Aug 2023 - Present

Media Consultant

• Jan 2021 - Present

Managing Director

• Aug 2020 - Present

Online Retail and Shopping Store Online Retail and Shopping Store

Customer Service Representative

• Dec 2014 - Sep 2017

-Make outbound and receive incoming calls with the purpose of churn recovery -Maintain and clean up Subscriber database -Enlighten and educate new customers (Post welcome survey) -Achieve Customer Service Standards -Post churn survey -Proactively engage with loyal and high risk customers and educate/advise them on available alternatives (products, services and promotions) -Service customers with issues about Multichoice products. -Database Clean up -Inform and educating customers about changes on the service. -Assist customers on solving problems about service. -Thank customers for being part of the service. Show less

DIRECTOR OUTSIDE BROADCAST VAN

• Mar 2014 - Apr 2014

Directing live events using outside broadcast vanAssisting in production of live events

News Director

• May 2013 - Feb 2014

- Directing prime time news–TOLEO LA JIONI- Producing live shows e.g. Idd celebration- Main responsibilities were coming up with a budget of the shows, getting the guests to be interviewed. - - Pre-checking that all O.B equipment is in order.- Directing live talk shows in the studioMain responsibilities were making sure that the studio is set up on time before the show goes on air and pre-checking that all studio equipment are in good condition and usable.

Producer

• Apr 2012 - Feb 2014

PRODUCER:- Kamusi ya Changamka programme aimed to educate people more about Kiswahili. It was a live show that aired on QTV every Saturday at 9.00am

Assistant Producer

• Apr 2012 - Apr 2013

MWANASPOTI a sports program that airs on QTV every Saturday at 11.00amMy main responsibility was to make sure that the editing of the program me was done early, helping the producer to get guests of the show and topic of discussion. The show mainly is recorded in the virtual studio so I was also required to pre-check that the studio is well set and the crew is available before the host and the guests come inTOLEO LA BIASHARA a business program that is aired on QTV every Tuesday at 5.30pmMy main responsibility was to make sure that the editing of the program was done early and completed in goodtime.Helping the producer to get guests of the show and topic of discussion, scripting intros for the host scripting voice over for editing and also writing down questions for the host to use in the discussion.BUNGE LA WAZALENDO-a political show that is airs on QTV every Saturday and Sunday at 1.30pmMy main responsibility was to get topics for discussion ,going for shoots ,booking meetings with the group and editing the show before the day of airing Show less

News Director

• Aug 2011 - Jul 2012

Directing news Directing live Talk shows in the studio Assistant producer Bizweek a business show that aired on KBC every Tuesday at 8.00pm Directing news Directing live Talk shows in the studio Assistant producer Bizweek a business show that aired on KBC every Tuesday at 8.00pm