Experience

20/20 companies

• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Mobile Computing Consultant

  • Mar 2018 - Present



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Solutions Specialist

  • Nov 2014 - Feb 2017

  Quickly learning and maintaining product, system, and software knowledge from a diverse amount of product types Creating instant and strong bonds with a wide array of guests to give them the best quality of customer service Answering complicated and unclear questions from customers over the phone in a clear and concise manner Continued achievement of top company award for outstanding customer service as well as recognition for being in top 10 percent of PNW region sales two quarters… Show more Quickly learning and maintaining product, system, and software knowledge from a diverse amount of product types Creating instant and strong bonds with a wide array of guests to give them the best quality of customer service Answering complicated and unclear questions from customers over the phone in a clear and concise manner Continued achievement of top company award for outstanding customer service as well as recognition for being in top 10 percent of PNW region sales two quarters in a row Show less Quickly learning and maintaining product, system, and software knowledge from a diverse amount of product types Creating instant and strong bonds with a wide array of guests to give them the best quality of customer service Answering complicated and unclear questions from customers over the phone in a clear and concise manner Continued achievement of top company award for outstanding customer service as well as recognition for being in top 10 percent of PNW region sales two quarters… Show more Quickly learning and maintaining product, system, and software knowledge from a diverse amount of product types Creating instant and strong bonds with a wide array of guests to give them the best quality of customer service Answering complicated and unclear questions from customers over the phone in a clear and concise manner Continued achievement of top company award for outstanding customer service as well as recognition for being in top 10 percent of PNW region sales two quarters in a row Show less



Harry Ritchie's Jewelers

• United States
• Retail
• 1 - 100 Employee

• Assistant Manager

  • Jun 2014 - Nov 2014

  Keeping a staff of diverse personalities motivated to hit high sales quotas Delivering first in class customer experience Making sure the store displays were dazzling, clean and easy to look at Checking workmanship of repairs and managing all collections and returns of goods to the customers Managing inventory and shipments of diamonds Keeping a staff of diverse personalities motivated to hit high sales quotas Delivering first in class customer experience Making sure the store displays were dazzling, clean and easy to look at Checking workmanship of repairs and managing all collections and returns of goods to the customers Managing inventory and shipments of diamonds



Phones Plus

• Telecommunications
• 1 - 100 Employee

• Solutions Specialist

  • May 2011 - Jun 2014

  Building and maintaining long lasting, trusting relationships with customers Having a fabulous and full product knowledge to better sell service options and products Joined the Corvallis Chamber of Commerce for Phones Plus to build relationships with and learn about local businesses Hosting events and participating in local charities as part of the Chamber of Commerce Organizing all money transactions from end of day and compiling them into a bank deposit and taking the deposit to… Show more Building and maintaining long lasting, trusting relationships with customers Having a fabulous and full product knowledge to better sell service options and products Joined the Corvallis Chamber of Commerce for Phones Plus to build relationships with and learn about local businesses Hosting events and participating in local charities as part of the Chamber of Commerce Organizing all money transactions from end of day and compiling them into a bank deposit and taking the deposit to the bank Managing incoming and outgoing inventory Show less Building and maintaining long lasting, trusting relationships with customers Having a fabulous and full product knowledge to better sell service options and products Joined the Corvallis Chamber of Commerce for Phones Plus to build relationships with and learn about local businesses Hosting events and participating in local charities as part of the Chamber of Commerce Organizing all money transactions from end of day and compiling them into a bank deposit and taking the deposit to… Show more Building and maintaining long lasting, trusting relationships with customers Having a fabulous and full product knowledge to better sell service options and products Joined the Corvallis Chamber of Commerce for Phones Plus to build relationships with and learn about local businesses Hosting events and participating in local charities as part of the Chamber of Commerce Organizing all money transactions from end of day and compiling them into a bank deposit and taking the deposit to the bank Managing incoming and outgoing inventory Show less