Mary Newman
Associate Policy Admin Trainer at TypTap Insurance Company- Claim this Profile
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Bio
Experience
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TypTap Insurance Company
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United States
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Insurance
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1 - 100 Employee
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Associate Policy Admin Trainer
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Feb 2022 - Present
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Team Lead - Client Services
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Nov 2020 - Feb 2022
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Client Services Representative
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Dec 2018 - Nov 2020
Answering phone calls and servicing policies, Processing correspondence request and applying endorsements to policies, Multi-State Agency support, In House support (Underwriting reports), Filing claims, Knowledge database maintenance, Welcome & event committee, New business processing, Policy application processing, Training, Running and creating team meetings, Manual bind processing, Reinstatement processing, Since 01/2020 processing refunds reports and quality assurance audits for entire team, Show more Answering phone calls and servicing policies, Processing correspondence request and applying endorsements to policies, Multi-State Agency support, In House support (Underwriting reports), Filing claims, Knowledge database maintenance, Welcome & event committee, New business processing, Policy application processing, Training, Running and creating team meetings, Manual bind processing, Reinstatement processing, Since 01/2020 processing refunds reports and quality assurance audits for entire team,
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Member, Membership Trustee, & Secretary
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Feb 2018 - Feb 2019
Volunteer, Database management & creating reports, Contribute to meetings, contribute to event planing and execution, Communication with members on their membership
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Member Care Representative
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Feb 2017 - Jul 2018
Answering calls and servicing policies
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Library Technical Assistant
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Dec 2015 - Jul 2016
Ran the law library & library in the prison.
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Sitel Group
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Representative
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Sep 2013 - Dec 2015
Answering calls, servicing accounts, & providing technical support, Team assistance & supervisor calls.
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Kangaroo Express, an operating trade name of The Pantry, Inc.
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United States
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Retail
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700 & Above Employee
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Sandwich Maker
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May 2013 - Sep 2013
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Toys R Us
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United States
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Retail
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700 & Above Employee
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Cashier Customer Service
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Oct 2012 - May 2013
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Education
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Florida State College at Jacksonville
Bachelor's degree, Business Administration and Management, General -
Santa Fe College
Associate of Science - AS, PSYCHOLOGY -
North Marion High School
High School Diploma