Mary Narayan

Director of Business Development & Sales at Curtis Metal Finishing Group
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

/5.0
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Robert DeVoe

I hired Mary McKerrell in January 2012 based on her background and at the time, her positive outlook on work, and such. Mary has reported directly to me as Key Account Manager Tiers for over (5) years, assigned to large, complex accounts. Mary is able to navigate up/down a customers organization, establishing relationships at all functional levels of a customers organization. She understands how to work with OEMs and tiers to overcome obstacles or challenges in obtaining new business and when to shed low or negative margin business. This allows for an accurate forecasting of her territory and customers....new business, potential lost business, pricing issues, etc. Mary is comfortable in her internal company relationships in a very complex organization, dealing with multiple operations and executing the strategic objectives of the organization. Mary is well organized, able to dive into the daily work and detail to resolve issues, support the objectives of the company. A team player.

Andrew Pfeifer

The level of energy and organization that Mary has made it easy to work for her. Her team was empowered to execute their strategy for each respective customer, but she was always willing to brainstorm and contribute (as well as challenge us) in order to overcome any obstacles that came up. Her ability to shift her perspective to the customer’s and then create a mutually beneficial solution is an invaluable quality.

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Director of Business Development & Sales
      • Nov 2020 - Present

      Working closely with the President, and Corporate Controller, primary contributions to the corporate leadership team include business development, sales, marketing, and operations related activities as it relates to our four facilites including heat treatment and finishing. Responsible for building the sales structure, managing and setting the sales strategy for 6 direct reports, including 4 Key Account Managers and 2 Senior Cost Estimators, building and customizing SalesForce from the ground up to track opportunities and manage customer relationships, as well as major price negotiations to ensure profitability. Also responsible for corporate rebranding including full redesign of logo, all company documents, digital marketing, press releases, show booth, company presentations, website, building signage, etc.

    • United States
    • Mining
    • 1 - 100 Employee
    • Director of Sales
      • Sep 2017 - May 2020

      Skilled at customer relationship building, technical selling of niche austemper heat treatment to OEMs. major automotive tiers, commercial truck, aerospace, defense, and agriculture. Managing $10M across 15 primary accounts including $2M largest company account Fiat Chrysler. Managed the largest new business opportunity with General Motors worth $2.2M+. Responsible for accuracy in Quarterly Sales Forecasting by part number through close customer contact, and Annual Sales Planning using baseline sales data, CRM Tool SalesForce pipeline and market trends. Brought in over $3.3M in new business with five customers, in 2019. Increased baseline sales $1M+ by strategically re-pricing/negotiating price increases with 18 customers. Negotiated customer payment terms to increase business cash flow. Lead Livonia operation shot blast equipment purchase, technical comparison and final selection. Member of the Strategic Planning Team, that identifies, creates and executes strategic initiatives to improve business, increase revenue and drive profitability and customer satisfaction. Responsible for the Marketing budget, working with outside vendors to create a new website, show booth, company video, and other tools to promote our brand.

    • United States
    • Motor Vehicle Manufacturing
    • 500 - 600 Employee
    • Global Key Account Manager
      • Dec 2012 - Sep 2017

      Responsible for managing major automotive Tier accounts, $36MM in fastener sales across 19 automotive tiers. Primary point of contact for the customer working with Purchasing and Engineering to provide highly engineered fastening solutions. Specifically responsible for facilitating customer fastener selection and 2D drawing support, pricing, multi step processes for successful product launches, product and customer support for life of program. Also responsible for negotiating long term agreements and steel agreements to define mutually beneficial business incentives to grow new business sales. Additionally responsible for assessing customer issues and providing timely solutions.

    • France
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Sales Manager (promoted from Account Executive in 2003)
      • Aug 1999 - Dec 2012

      Responsible for directing all sales activity for Automotive OEM and non-automotive accounts, directly responsible for Chrysler for 14 years, with supervisory leadership for GM, Ford, Asian transplant, and non-automotive Account Managers. Worked closely with engineers at OEM and all supplier levels to provide coating solutions to prevent corrosion of ferrous metals. Responsible for assessing technical part requirements, and coordinating all testing required for coating specification. Further responsible for product brochures, website development, press releases, and advertising.

    • Account Executive
      • 1995 - 1999

      Directed national media relations and marketing projects for the American Iron and Steel Institute, and the Auto/Steel Partnership. Wrote news releases to secure national print media coverage promoting the use of steel, and high strength steel for weight savings, in the automotive industry. Created technical brochures for a consortium of over 30 steel companies. Also responsible for public relations for the WDIV-TV Channel 4 account and Detroit's Cobo Hall. Directed national media relations and marketing projects for the American Iron and Steel Institute, and the Auto/Steel Partnership. Wrote news releases to secure national print media coverage promoting the use of steel, and high strength steel for weight savings, in the automotive industry. Created technical brochures for a consortium of over 30 steel companies. Also responsible for public relations for the WDIV-TV Channel 4 account and Detroit's Cobo Hall.

    • Regional Public Relations Director (promoted from Public Relations Coordinator in 1994)
      • 1993 - 1995

      Managed public and media relations for Florine Mark, President of Weight Watchers International. Supervised eight public relations coordinators in regional offices. Wrote news releases, prepared media kits, and worked with editors to secure print and tv/radio broadcast coverage. Scheduled appearances for Mark, wrote articles for Thinline, an international health publication and biographies for company executives. Wrote a monthly column for Healthy Living, printed in 21 newspapers throughout five states. Planned special events and produced Health Tips, a radio segment hosted by Mark on WWJ-AM.

    • Director of Special Events
      • 1992 - 1993

      Developed, planned and implemented quarterly chapter events. Secured underwriting, designed brochures, invitations and program books. Developed event timetables, budget and committee structures. Wrote news releases and achieved media participation. Exceeded net budgetary goals by $82,000. Developed, planned and implemented quarterly chapter events. Secured underwriting, designed brochures, invitations and program books. Developed event timetables, budget and committee structures. Wrote news releases and achieved media participation. Exceeded net budgetary goals by $82,000.

    • Promotion Coordinator (promoted from Intern)
      • 1988 - 1992

      Scheduled appearances for all anchors and reporters, spearheaded all TV2 sponsored events, wrote biographies for all anchors, reporters and station executives, and wrote the TV2 newsletter Station Break, which circulated to the major print media (Detroit News, Detroit Free Press, Oakland Press, etc). Sent information, photos and cutlines, CBS and local news footage to the print media to promote station activities. Wrote voice-overs and worked with Traffic and Programming to schedule promotional spots and public service announcements.

    • Program Coordinator (promoted from Intern)
      • 1988 - 1989

      Scheduled guests for talk shows, briefed hosts on current event topics. Screened callers during open forum, wrote promotional spots promoting station news talent. Scheduled guests for talk shows, briefed hosts on current event topics. Screened callers during open forum, wrote promotional spots promoting station news talent.

Education

  • Oakland University
    Bachelors, Communications
  • Andover High School Bloomfield Hills Mi

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