Mary Naomi Gail Malones

Corporate Sales Manager at OYO Philippines
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH
Languages
  • Tagalog -
  • English -

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Credentials

  • Acting Decisively
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Building Trust
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Business Ethics
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Communicating with Emotional Intelligence
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Enhancing Resilience
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Supporting Your Mental Health While Working from Home
    LinkedIn
    Oct, 2021
    - Nov, 2024

Experience

  • OYO Philippines
    • Philippines
    • Hospitality
    • 1 - 100 Employee
    • Corporate Sales Manager
      • Feb 2021 - Present

      - Account Management (B2B & B2C)- Manage sales process from inquiry to payments- Ensure that monthly sales targets are achieved- Create Business Proposals to potential clients- Understand the client's requirements and tailor pitch the product accordingly- Share feedback on market conditions, competition, pricing and other factors influencing sales- Interact regularly with client to ensure visibility and strong partnership - Account Management (B2B & B2C)- Manage sales process from inquiry to payments- Ensure that monthly sales targets are achieved- Create Business Proposals to potential clients- Understand the client's requirements and tailor pitch the product accordingly- Share feedback on market conditions, competition, pricing and other factors influencing sales- Interact regularly with client to ensure visibility and strong partnership

  • All Nippon Airways
    • Japan
    • Airlines and Aviation
    • 700 & Above Employee
    • Senior Sales Executive
      • Dec 2016 - Dec 2020

      - Account Management (sales visit and tele sales)- In-charge of Labor, Marine, and Corporate clients- Fare Proposals- Digital and Traditional marketing- Develop face to face and web based presentations for clients (Meetings & Webinars)- B2B and B2C event management - Account Management (sales visit and tele sales)- In-charge of Labor, Marine, and Corporate clients- Fare Proposals- Digital and Traditional marketing- Develop face to face and web based presentations for clients (Meetings & Webinars)- B2B and B2C event management

  • Hawaiian Airlines
    • Airlines and Aviation
    • 700 & Above Employee
    • Sales Manager
      • Apr 2015 - Aug 2016

      - Account Management (sales visit & telesales)- Develop company policies- Provide Profit & Loss Annual Budget Report to the Management- Maximize sales & revenue opportunities through sales and marketing budget- Preparation of GSA and PSA proposals to acquire new or existing airlines to operate in the Philippines- Responsible in providing a dedicated office space with a good accessible commercial location

    • Officer in Charge
      • Oct 2014 - Apr 2015

      - Account Management (sales visit & tele sales)- Overall in-charge of airline operations, sales, and marketing- Train and evaluate employees' performance- In charge of planning and executing sales and marketing activities- Propose Annual Market Fares and General Fare Conditions- Offer incentive schemes to travel agencies- Production of marketing materials and corporate ads- Conduct product seminars in Metro Manila and provincial areas

    • Passenger Sales Executive / Reservations & Ticketing Agent
      • Jul 2013 - Oct 2014

      - Account Management (sales visit and tele sales)- Conduct product presentations to travel agents- Monitor materialization of agency bookings- Create international tour packages- Produce marketing materials and corporate ads- Develop Sales and Marketing plan- In charge of B2B and B2C events

  • Sri lankan Airlines- USA
    • United States
    • Airlines and Aviation
    • 100 - 200 Employee
    • Sales Manager
      • Apr 2015 - Aug 2016

      - Account Management (sales visit & telesales)- Develop company policies- Provide Profit & Loss Annual Budget Report to the Management- Maximize sales & revenue opportunities through sales and marketing budget- Preparation of GSA and PSA proposals to acquire new or existing airlines to operate in the Philippines- Responsible in providing a dedicated office space with a good accessible commercial location - Account Management (sales visit & telesales)- Develop company policies- Provide Profit & Loss Annual Budget Report to the Management- Maximize sales & revenue opportunities through sales and marketing budget- Preparation of GSA and PSA proposals to acquire new or existing airlines to operate in the Philippines- Responsible in providing a dedicated office space with a good accessible commercial location

  • HRG
    • United Kingdom
    • Travel Arrangements
    • 700 & Above Employee
    • Travel Consultant
      • Jul 2012 - May 2013

      - Account Management (tele sales)- Exceptional customer service through fare quotations, reservations, refund requests and troubleshooting- Process travel documents, ticket issuance and reissuance- Tour costing and packaging- Preparation of Travel Kits- Tour Escorting - Account Management (tele sales)- Exceptional customer service through fare quotations, reservations, refund requests and troubleshooting- Process travel documents, ticket issuance and reissuance- Tour costing and packaging- Preparation of Travel Kits- Tour Escorting

  • Air Astana
    • Kazakhstan
    • Airlines and Aviation
    • 700 & Above Employee
    • Reservations and Ticketing Officer
      • May 2012 - Jun 2012

      - Account Management (tele sales)- Reservations and ticket issuance- Timely submission of sales reports, daily cash collection and revenue by departure - Responsible for BSP & Counter Travel Tax Report to be submitted to Tieza- Work closely with Global Distribution System to produce joint promotions- In-charge of maintaining the company’s social media websites - Account Management (tele sales)- Reservations and ticket issuance- Timely submission of sales reports, daily cash collection and revenue by departure - Responsible for BSP & Counter Travel Tax Report to be submitted to Tieza- Work closely with Global Distribution System to produce joint promotions- In-charge of maintaining the company’s social media websites

  • Royal Brunei Airlines
    • Brunei Darussalam
    • Airlines and Aviation
    • 400 - 500 Employee
    • Account Executive
      • Aug 2011 - Jun 2012

      • Account Management (sales visit and tele sales)• Conduct product updates to travel agents• Analyze the flight load and propose tactical fares for travel agencies if necessary• In charge of B2C sponsorships such as Golf Tournaments

    • Marketing Support
      • Apr 2008 - Aug 2011

      - In-house support for account executives on field duty- Provide assistance such as Fare Quotations, Hotel & Flight Bookings - Manage group blockings (such as Labor & Sea crew groups, Hajj and Umrah)- Formulate outbound packages- Develop incentive schemes for travel agents- In charge of sales and marketing materials (online, billboard and broadsheet)- Coordinate with advertising agents for placement schedules- Social media management

Education

  • University of Santo Tomas
    Bachelor of Science (B.S.), Tourism
    2004 - 2008
  • Saint Mary's College Quezon City
    2000 - 2004
  • Victoria School Foundation
    1991 - 2000

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