Consulting Analyst

• Jun 2019 - Present

Research Associate

• Jul 2013 - Mar 2019

Analyzed and maintained vast database of advertiser information in accordance with company policies and guidelines resulting in sustained superior performance Tracked changes within industries and updated data and resources, accordingly, resulting in a clear picture of current information Developed and maintained a designated list of industry verticals and advertisers to ensure conformance with stated company policy Utilized subject matter expertise; assigned advertiser verticals to be a resource for Senior Operations Manager, Client Services, and other company wide stakeholders Consistently identified and developed continuous improvement projects, such as updates to reports, policy, and news audits Authored policy and process documents for an audience of 200+ users in order to increase conformance and data quality Worked with vendors to establish new audits to improve the on-boarding experience for new clients resulting in a vastly improved process Assessed business performance and suggested corrective actions Show less