Co-Founder

• Mar 2022 - Present

At the Disability Inclusion Lab our mission is to change the narrative about disability in the workplace. We create safe learning environments where folks can unpack and examine disability, ableism, bias and your role in changing the workplace experience for employees and candidates with disabilities. Our approach centers disabled voices and prioritizes experimentation, dialogue, systems thinking and community building. If you’re a Leader, HR Professional, Employee Resource Group Representative, DEI Professional, or someone committed to a more inclusive workplace, our program is designed for you! Reach out to us at info@disabilityinclusionlab.com. Show less

Senior Consultant

• Oct 2021 - Present

Inclusion Consultant

• 2021 - Present

Consulting Practice Lead

• Aug 2022 - Dec 2022

GLOBAL DIRECTOR OF WORKPLACE PURPOSE INITIATIVES ⇨ Universal Design ⇨ Stakeholder Engagement

• 2020 - 2020

After my success in creating and launching a similarly focused program, I was promoted to lead the development of a variety of workplace diversity, equity, and inclusion (DE&I) initiatives and associated operations across 300+ global locations and spanning 54K+ employees. I advocated for operational and facility improvements, such as inclusive restrooms, accessible workplace standards, and inclusive meetings and events.➡️ SELECTED ACHIEVEMENTS✅ Incorporated the Universal Design Theory when redefining Nike’s standard for accessibility within the physical environment, comprising 31M+ square feet of workspace. Developed key metrics to measure performance, quality, and success. Created project plans for strategic remediation of the global portfolio. ✅ Introduced and facilitated gender inclusive restroom and locker room initiative, engaged and educated key stakeholders, and obtained buy-in. Served on project management team for improvements and construction efforts. Show less

DIRECTOR OF ENTERPRISE ACCESSIBILITY PROGRAM ⇨ Strategic Communications ⇨ Organizational Culture

• 2019 - 2020

I transitioned to define, develop, and launch a new strategic program focused on improving engagement with people of all abilities within the Nike corporation, and aligning company values and brand narrative accordingly. I communicated the Enterprise Accessibility program vision and its impact on the employee and consumer experiences; garnered C-suite support, buy-in, and funding; and accelerated launch, from ideation to inception within just 6 months.🎯 Directly contributed to Nike’s first-ever public commitment to increasing disability inclusion.➡️ SELECTED ACHIEVEMENTS✅ Increased dedicated resources by 400% within 1st year of operations, enabling expanded operations such as establishing a digital accessibility roadmap.✅ Established strategic partnerships to expand program’s outreach and awareness, including building strong business relationship with Disability:IN, the leading nonprofit resource for business disability inclusion worldwide. ✅ Program efforts resulted in centralized funding for fair and equitable accommodations and a more robust hospitality plan for Paralympics athletes.✅ Led operations and teams throughout EMEA, APAC, and North America to propel program-related workstreams and deliver integrated activations. ✅ Researched and analyzed DEI best practices and trends, as well as solicited insights from subject matter experts to inform program strategy, roadmap, operational executions, and metrics. Show less

DIRECTOR OF WHQ BUSINESS SERVICE OPERATIONS ⇨ Change Management ⇨ Business Process Improvement

• 2016 - 2019

I was tasked with spearheading world headquarters service operations (encompassing transportation, occupancy planning, reception, and guest relations), which required leading a team of 200, managing $23M budget, and maintaining relations with 3 strategic supplier partners.➡️ SELECTED ACHIEVEMENTS✅ Redesigned existing hospitality-based reception service model to allow for substantial shifts in employee expectations, technology, and workplace strategy and to ensure scalability. Launched new service offerings, invested in key leadership positions, updated staff-to-supervisor ratios, created training programs, and developed an improved communications strategy for a dispersed team.✅ Compassionately outsourced 30+ team members during operations transition in less than 1 year and with no interruption to business operations. ✅ Overhauled inventory management system, shifting from fixed-cost to cost-per-square-foot model, resulting in $500K cost savings. ✅ Revamped employees move operations through key improvements, including role definition, data analysis, and strategic prioritization, resulting in 10% cost efficiency and 18% increase in customer satisfaction. Show less

FINANCE MANAGER & SR. FINANCIAL ANALYST ⇨ Strategic Planning ⇨ Financial Analysis ⇨ Communications

• 2012 - 2016

Finance Manager, Workplace Design & Connectivity (2015 – 2016)Finance Manager, Global Business Planning (2013 – 2015) Senior Financial Analyst, Emerging Markets (2012 – 2013)I received multiple promotions with increasing responsibility between 2012 and 2016. Throughout this time, I built a talented team and established finance operations for a portfolio valued up to $750M. I led cross-functional alignment of key strategic investments and performance management and advised the CFO and Chief HR Officer on key business decisions. Show less

INTERIM CONTROLLER, SOUTHEAST ASIA & ACCOUNTING MANAGER, SHARED SERVICES ⇨ Global Operations

• 2011 - 2012

I was selected for successive roles based in Singapore where I was accountable for the day-to-day accounting processes, collaborated on the transition to a shared services team, and established and monitored service level agreements (SLAs). ➡️ SELECTED ACHIEVEMENTS✅ Developed cross-cultural teams in a start-up environment and led $250M accounting operations across 6 countries (Singapore, Thailand, Vietnam, Philippines, Malaysia, Indonesia).✅ Assessed multimillion-dollar revenue and inventory risk related to government litigation and natural disasters. Show less

CORPORATE AUDIT PROJECT LEAD ⇨ Project Management ⇨ Business & Data Analysis ⇨ Leadership

• 2007 - 2011

I started with Nike in 2007 and oversaw projects focused on evaluating complex business units. Determined project scope, maximized million-dollar budgets, and coordinated cross-functional teams in achieving deliverable timelines. My work went to the board of directors and provided insights and recommendations.

SENIOR AUDIT ASSOCIATE (CPA)

• 2005 - 2007