Experience

Nicol Insurance Inc.

• Canada
• Insurance
• 1 - 100 Employee

• Assistant Account Manager

  • Sep 2014 - Present



Municipality of North Bruce Peninsula

• Lions Head

• Administrative Assistant (Internship)

  • May 2014 - Aug 2014

  • Sorted daily incoming mail, handled and filed invoices appropriately • Supported CAO and Clerk by using information in Keystone and the property files • Answered phone and walk-in inquires using established procedures with enthusiasm • Prioritized clerical duties; placing emphasis on the biweekly agenda preparation and posting it on the municipal website • Scheduled campground reservations and processed other accounts receivable such as commissioning, dog tags, permits, zoning, water bills, and thousands of tax bills Show less



Viceroy Homes

• Canada
• Construction
• 1 - 100 Employee

• Customer Representative

  • 2010 - 2011

  • Innovatively streamlined the CRM system; High Rise • Responsible for opening, closing and keeping show room presentable • Connected to dozens of clients by phone and personalized emails daily • Greeted prospective clients, answered their inquiries in a friendly, courteous manner and explained the company’s offerings to them • Innovatively streamlined the CRM system; High Rise • Responsible for opening, closing and keeping show room presentable • Connected to dozens of clients by phone and personalized emails daily • Greeted prospective clients, answered their inquiries in a friendly, courteous manner and explained the company’s offerings to them



The Wendy's Company

• United States
• Restaurants
• 700 & Above Employee

• Shift Supervisor

  • 2006 - 2010

  • Entrusted with verification of daily bank deposits, cash flows and sales reports • Positively negotiated workable solutions for unsatisfied customers and upset crew • Accountable for the operations, delegations, and productivity of 6-10 crew members • Consistently beat time report standards in drive-thru, with motivation and teamwork • Ensured through inspection that crew met all opening and closing expectations with high attention to detail • Entrusted with verification of daily bank deposits, cash flows and sales reports • Positively negotiated workable solutions for unsatisfied customers and upset crew • Accountable for the operations, delegations, and productivity of 6-10 crew members • Consistently beat time report standards in drive-thru, with motivation and teamwork • Ensured through inspection that crew met all opening and closing expectations with high attention to detail



Habitat for Humanity Canada

• Non-profit Organizations
• 1 - 100 Employee

• Volunteer Labouror

  • Jun 2009 - Aug 2009



Scotiabank

• Canada
• Banking
• 700 & Above Employee

• Teller and Office Assistant (Internship)

  • 2007 - 2008

  •Filed paperwork and completed errands for Personal Bankers •Supported Customer Service Representatives in their daily duties as needed •Made calls offering beneficial account changes using established procedures •Observed multiple employee positions in their natural work environment •Filed paperwork and completed errands for Personal Bankers •Supported Customer Service Representatives in their daily duties as needed •Made calls offering beneficial account changes using established procedures •Observed multiple employee positions in their natural work environment