Senior Director

• Oct 2021 - Present

Director

• Dec 2020 - Oct 2021

formerly Revint Solutions

Manager, Revenue Recovery

• Jan 2018 - Dec 2020

formerly IMA Consulting formerly IMA Consulting

Supervisor, Revenue Recovery

• Jan 2016 - Jan 2018

formerly IMA Consulting formerly IMA Consulting

Sr. Consultant

• Jun 2012 - Jan 2018

Consultant

• Jun 2011 - Jul 2012

Financial Analyst

• Jul 2008 - Jun 2011

Revenue recovery for hospitals, litigation support, and operations improvement assistance for hospitals. Responsible for the management of client Transfer DRG projects that incorportate ways to maximize recovery to our clients.

New Accounts Associate

• Jun 2007 - Jul 2008

Daily responsibilities include processing of new account applications from brokers, networking requests for mutual funds, and deposits and security processing of stock certificates. Constant customer service, client consultation and communication, and superior phone and computer skills all demonstrated while acting as a client liaison and administrative associate. Daily responsibilities include processing of new account applications from brokers, networking requests for mutual funds, and deposits and security processing of stock certificates. Constant customer service, client consultation and communication, and superior phone and computer skills all demonstrated while acting as a client liaison and administrative associate.

Customer Service Associate

• May 2004 - May 2008

Customer service responsibilities include food service, bartender and hostess duties. Daily customer interactions include taking orders, ensuring accurate and efficient service, and entertainment. Additional responsibilities include training of new hire employees as well as acting as a company spokesperson for promotional and marketing ventures regionally and locally. Customer service responsibilities include food service, bartender and hostess duties. Daily customer interactions include taking orders, ensuring accurate and efficient service, and entertainment. Additional responsibilities include training of new hire employees as well as acting as a company spokesperson for promotional and marketing ventures regionally and locally.

Customer Service Representative

• May 2004 - Jun 2004

Fielded inbound telephone inquiries from customers and business partners regarding product specifications on all company consumer products. Additional responsibilities included telephone customer service and administrative duties. Fielded inbound telephone inquiries from customers and business partners regarding product specifications on all company consumer products. Additional responsibilities included telephone customer service and administrative duties.

Receptionist

• Dec 2003 - May 2004

Directed telephone calls to various psychiatric support team members. Completed patient intake enrollment forms and contacted the necessary doctors for intake assignments. Telephone customer service and administrative functions were additional required duties. Directed telephone calls to various psychiatric support team members. Completed patient intake enrollment forms and contacted the necessary doctors for intake assignments. Telephone customer service and administrative functions were additional required duties.