Experience

Directions for Youth & Families

• United States
• Individual and Family Services
• 1 - 100 Employee

• Development Director

  • Mar 2017 - Present



Macy's

• United States
• Retail
• 700 & Above Employee

• Vice President, General Manager

  • Jun 2000 - Feb 2015

  Managed all store operations including leading cross-functional teams consisting of 350 plus associates in a $65 million Headquarters store. -Selected as the candidate to open and lead “Federated Store of the Future”. Store was created as a prototype focused on unique environmental venues focused on extending a customer visit. -Hosted shareholders, retail experts and international guests to present the model. High customer response initiatives were then placed in new store openings. -Increased volume revenue from a projected $40 million to $65 million in 10 years. -Created store specific strategy plan annually to exceed Macy’s goals while focusing on the unique Easton customer base. -Partnered with Easton Town Center marketing team to promote customer allegiance package for Macys. Target customer inclusive of tourists, conventioneers and hotel guests. Tourism revenue increased 5% annually. -Achieved profit goal annually through budget management and team’s focus on increasing average unit retail. Consistently achieved top district results. -Actively recruited, identified and developed talent creating an aligned team driven to exceed goal. Identified as the store to train college interns, train new executives and mentor new general managers. -Successfully developed future senior talent for the company. This resulted in 6 General Managers and 6 district team members. -Created an engagement strategy that resulted in a 3 year consecutive improvement. -Recognized as top philanthropic location in the district exceeding goal for United Way, Bag Hunger, Go Green and Go Red initiatives. -Achieved Store of the Year in 2003, 2008, and 2011. Achieved top scorecard results inclusive of sales, customer service and profit results. -Recognized with Store Leadership award in 2003, 2008 and 2011 for exemplifying behaviors of a leader leading sales and talent development. Show less



Macy's Lazarus

• Columbus, Ohio Area

• Vice President, General Manager

  • 1989 - 2000

  Managed 4 different locations ranging from $18 million to $30 million in sales. Managed 4 different locations ranging from $18 million to $30 million in sales.