Mary Lee Irby

Customer Service Representative at SMYTH & HELWYS PUBLISHING, INC.
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Contact Information
us****@****om
(386) 825-5501
Location
Macon, Georgia, United States, GE

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Lisa Sloben

My highest recommendation goes to Mary Lee Irby as a project manager. From gala event to week-long conference, she is detail oriented without loosing site of the strategic objectives. While working with many constituents, she performs her job with diplomacy,poise and confidence. Her presentation and written skills are polished and media-perfect.

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Experience

    • United States
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2021 - Present
    • United States
    • Insurance
    • 700 & Above Employee
    • Customer Service Representative
      • May 2018 - Dec 2022

      Licensed Auto Insurance Agent for Southeast & Midwest Regions. Licensed Auto Insurance Agent for Southeast & Midwest Regions.

    • Volunteer Coordinator & Patient Care Coordinator
      • Aug 2015 - Dec 2022

      Administrative/HR duties and office management. HCHB database software Special Projects Team. Volunteer recruitment, training, management and retention. Administrative/HR duties and office management. HCHB database software Special Projects Team. Volunteer recruitment, training, management and retention.

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Hospice - Volunteer Coordinator & Business Services Specialist
      • Apr 2014 - Jul 2015

      Volunteer recruitment, training, management and retention. Administrative/HR duties and office management. Staff, Client and Volunteer database software input. Volunteer recruitment, training, management and retention. Administrative/HR duties and office management. Staff, Client and Volunteer database software input.

    • Individual and Family Services
    • 1 - 100 Employee
    • Development Director
      • 2013 - 2014

      Contributed articles for monthly newsletter and copy for brochures and flyers; Developed content for website (WordPress) and social networking posts (Facebook - copy and photographs); Composed, researched and submitted grant applications to foundations; Handled for marketing and coordination of development activities including direct mail campaigns; Served as media spokesperson and community liaison to other organizations Contributed articles for monthly newsletter and copy for brochures and flyers; Developed content for website (WordPress) and social networking posts (Facebook - copy and photographs); Composed, researched and submitted grant applications to foundations; Handled for marketing and coordination of development activities including direct mail campaigns; Served as media spokesperson and community liaison to other organizations

    • Communications Director
      • 2008 - 2012

      Developed promotional copy, layout, and design for printed materials featuring product line; Coordinated promotional efforts with sales representatives through use of CRM software; Supervised Customer Service staff; Developed weekly product e-communications (Constant Contact) (distribution/5,000); Purchased online and print media advertising in conjunction with product(s) release; Maintained web copy and posted product images/descriptions (Joomla.org) Developed promotional copy, layout, and design for printed materials featuring product line; Coordinated promotional efforts with sales representatives through use of CRM software; Supervised Customer Service staff; Developed weekly product e-communications (Constant Contact) (distribution/5,000); Purchased online and print media advertising in conjunction with product(s) release; Maintained web copy and posted product images/descriptions (Joomla.org)

    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Contract Grant writer, part-time
      • 2008 - 2012

      Researched, coordinated and composed grant applications to private, state and corporate foundations. Obtained over $900,000 in grant funding for captial campaign initiative to provide installation of extensive planetarium upgrades. Researched, coordinated and composed grant applications to private, state and corporate foundations. Obtained over $900,000 in grant funding for captial campaign initiative to provide installation of extensive planetarium upgrades.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Development of Fund Director
      • 2007 - 2008

      Responsible for marketing, cultivation, and stewardship of individual donor giving program; Solicited funding for annual budget and served as community liaison for region. Responsible for marketing, cultivation, and stewardship of individual donor giving program; Solicited funding for annual budget and served as community liaison for region.

    • Development Director
      • 2004 - 2007

      Responsible for marketing and coordination of museum development activities; Solicited grants and funding for annual budget of $1.3 million; Provided copy for quarterly newsletter and designed development brochures; Served as museum media spokesperson and community liaison Responsible for marketing and coordination of museum development activities; Solicited grants and funding for annual budget of $1.3 million; Provided copy for quarterly newsletter and designed development brochures; Served as museum media spokesperson and community liaison

    • Executive Director
      • 1999 - 2004

      Managed overall operation of historic house museum, employing seven staff members, Responsible for marketing, grant writing, and fundraising efforts, Developed and implemented preservation strategy and overall long term strategic plan, Served as media and community liaison and published quarterly newsletter Managed overall operation of historic house museum, employing seven staff members, Responsible for marketing, grant writing, and fundraising efforts, Developed and implemented preservation strategy and overall long term strategic plan, Served as media and community liaison and published quarterly newsletter

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Communications & Marketing Director
      • 1997 - 1999
    • Customer Operations Manager
      • 1996 - 1997
    • Executive Director
      • 1994 - 1996
    • United States
    • Entertainment Providers
    • Event Coordinator
      • 1992 - 1994
    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Public Relations Director
      • 1988 - 1992

Education

  • Valdosta State University
    Bachelor of Fine Arts (BFA), Speech Communications, Marketing & Public Relations
    1984 - 1988
  • Crisp County High

Community

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