Experience

The Nashville Food Project
• United States
• Non-profit Organizations
• 1 - 100 Employee
• Communications Manager

  • Apr 2022 - Present


Lipscomb University

• United States
• Higher Education
• 700 & Above Employee

• Digital Content Manager

  • Aug 2021 - Jun 2022

• Writer

  • Dec 2019 - Sep 2021

• Web Content & Copywriting Specialist

  • May 2018 - Dec 2019



Kemberton

• United Kingdom
• Retail Office Equipment

• Denials Resolution Coordinator

  • Sep 2016 - May 2018

  • Investigate and analyze denied medical claims to formulate unique solutions to effect payment • Produce written claims appeals which include thorough administrative and clinical arguments to overturn denials • Edit appeals and other written content for employees during the training process and assist Talent Development department with new hire training sessions • Facilitate weekly reviews with trainees to evaluate performance and develop content improvement strategies • Investigate and analyze denied medical claims to formulate unique solutions to effect payment • Produce written claims appeals which include thorough administrative and clinical arguments to overturn denials • Edit appeals and other written content for employees during the training process and assist Talent Development department with new hire training sessions • Facilitate weekly reviews with trainees to evaluate performance and develop content improvement strategies



Lipscomb University Writing Studio

• Writing Consultant

  • Aug 2014 - Dec 2015

  • Privately tutored college students throughout the writing phases of brainstorming, drafting and polishing • Prepared and lead academic workshops on research resources and strategies • Communicated with professors to report client progress and assess any mutual concerns • Participated in community writing events and student body engagement to promote writing center resources • Privately tutored college students throughout the writing phases of brainstorming, drafting and polishing • Prepared and lead academic workshops on research resources and strategies • Communicated with professors to report client progress and assess any mutual concerns • Participated in community writing events and student body engagement to promote writing center resources



Rogers Group Inc.

• United States
• Mining
• 500 - 600 Employee

• Communications Intern

  • May 2015 - Aug 2015

  • Writing recently hired employee profiles and employee spotlights • Writing, tagging, editing, and publishing company news articles • Populating new company web content management platform • Reviewing social media policy and aviation manual for content and formatting • Writing recently hired employee profiles and employee spotlights • Writing, tagging, editing, and publishing company news articles • Populating new company web content management platform • Reviewing social media policy and aviation manual for content and formatting

• Data Analysis Intern

  • May 2014 - Aug 2014

  • Extensive research of potential market areas including demographics, sales history and projections, and extraneous economic drivers • Composed written analyses of aggregate markets in the mid-south • Generated visual interpretations of data such as maps, charts, and graphs • Edited documents and manuals for grammar, syntax, and format • Extensive research of potential market areas including demographics, sales history and projections, and extraneous economic drivers • Composed written analyses of aggregate markets in the mid-south • Generated visual interpretations of data such as maps, charts, and graphs • Edited documents and manuals for grammar, syntax, and format