Experience

Oger Emirates LLC

• Construction
• 100 - 200 Employee

• Secretary

  • Nov 2008 - Present

  • Entertain persons entering establishment, determine nature and purpose Of visit, and direct or escort them to specific destinations. • Answering calls and give information to callers, take messages, or transfer calls as appropriate • Hear and resolve complaints from customers and public. • Provide administrative support to the manager and responsible team. • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. • Keep a current record of staff members' whereabouts and availability. • Arranging Hotel booking for employee and other clients’ accommodation. • Responsible for preparing occupancy report of Bachelors and Family Accommodation and updating of PIS (Man days) Report and data entering in the ERP System. • Coordinate with the Accommodation watchman and handyman for any renovation and repairing needed. • Responsible for preparing Summary of Payments for Utility Bills. • Responsible for Filing and Record of Tenancy Contract documentation. • Responsible for Preparing Cash Disbursements report. • Responsible for preparing inter-office memo, notes for obtaining approval etc. • Managing meeting schedule, preparing agendas and taking accurate minutes. • Responsible for handling Managers' correspondence, replying to emails, sending couriers, sorting received mails and letters and processing all incoming and outgoing documents. • Responsible for follow up with the various Departments and Divisions on behalf of the Manager. • Responsible for maintaining sound relationships with Business Associates and other stakeholders. • Handling travel requirements of the manager. • Responsible for proper maintenance of records and files in hardcopy and softcopy. • Prepare and follow up the stationary and other materials needed by the manager. • Operate fax and photocopying machine and report about any malfunctioning. • Any other administrative tasks assigned by the Manager.



Super Value Discount Store, Manels

• Philippines

• Cashier upgraded to Marketing Assistant

  • Nov 2005 - May 2008

  • Assist the marketing team with various tasks such as collateral development, customer satisfaction analysis, sales programs, product development and service programs • Completing sales-related and marketing administrative projects that include running marketing and sales reports, conducting research on company and other assignments in database • Responsible to provide a creative advertising, good public relations and informing the public about a product's best qualities • Serving as liaison between advertising agencies and the company, print suppliers, freelance talent, and various marketing services • Acquiring great number of customers by implementing marketing strategies. • Organizing sales events and promotions. • Visual Merchandising. • Informing customers of any sales and promotions by telemarketing, distributing leaflets and posting tarpaulins. • Stock inventory. • Preparing shipping orders. • Provide outstanding customer service. • Update and keep records of current sales and make comparison to previous sales. • Maintain and meet the sales target



Waltermart Supermarket and SM City

• Philippines

• Cashier

  • May 2004 - Aug 2005

  • Ensure that each customer receives outstanding service by providing a friendly environment, This includes greeting and acknowledging every customer, maintaining outstanding standards solid product knowledge and all other aspects of customer service. • Insure that your register has an adequate supply of register paper. • Communicate customer requests to management. • Run the register quickly and accurately; enable the customer to complete his/her business as quickly as possible. • Insure that you are ready when your customers want to check out. • Comply with company check cashing policy for every transaction, like ask the name, address and phone number of customer are required, Ask for customer valid id. Out of town checks needs management approval. • Inspect bills with special marker like watermarks, special treads and using ultraviolet light machine. • Maintain an awareness of all promotions and advertisements. • Insure that all products are tagged and priced correctly. • Check cart bottoms to insure that all products are removed for checkout. • Restock your work area with sacks and register paper daily before the end of your shift • Clean as you go throughout the shift; Keep the store and supplies stocked neat and clean. • Records totals on cash register tape and verifies against cash on hand. • Enter all payment from the register into the tally program. • Any other tasks as assigned from time to time by Counter manager.



National Bookstore, SM City

• Philippines

• Merchandiser

  • Aug 2002 - Feb 2004

  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations and build a loyal customer base. • Assist customer in selection of items. • Sets up advertising display to promote sales. • Follow-up requested items to the supplier and place new merchandise on display. • Stamps, marks and tags price. • Answers customer questions concerning location, price and importance of items they obtain. • Receive requisition of merchandise from stockroom. • Provide customer service support to the manager and responsible team. • Keep record of Sales and responsible of preparing inventory of stocks. • Clean function area and respect policies and regulations of shop. • Responsible for follow up with the Customer on behalf of the Manager. • Responsible for maintaining sound relationships with Manager, Supervisor, Co-Employees and other stakeholders. • Prepare and follow up to the supplier for replacing damage items, replenishing of items and other materials needed by the manager. • Operate fax and photocopying machine and excel workbook for entering the sales. • Any other tasks assigned by the Manager. • Meeting the sales Target